Assistant Store Manager – Dollarama – Ottawa, ON

Dollarama is one of Canada’s most recognized retail chains, and they’re looking for an Assistant Store Manager to join their team in Ottawa, Ontario. This is a great opportunity to step into a leadership role within a fast-paced retail environment that serves millions of Canadians every year.

As an Assistant Store Manager at Dollarama, you’ll work closely with the Store Manager to keep daily operations running smoothly. From supervising staff and managing inventory to ensuring customers have a positive shopping experience, this role puts you at the centre of store leadership.

About the Role: Assistant Store Manager

The Assistant Store Manager position at Dollarama in Ottawa involves supporting the Store Manager in all aspects of store operations. You’ll help lead the team, maintain merchandising standards, and ensure that the store meets its targets for sales and customer service. This is a hands-on role that requires strong organizational skills and the ability to motivate a team.

You’ll also be responsible for maintaining a safe and compliant work environment, following Dollarama’s policies and procedures, and stepping up to manage the store in the absence of the Store Manager. Teamwork, accountability, and a positive attitude are essential qualities for success in this role.

Benefits and Salary

Dollarama offers a competitive retail compensation package. While specific salary details for this posting were not listed, Dollarama is known for providing employees with stable employment, opportunities for advancement, and a structured retail environment with consistent scheduling.

Responsibilities

As an Assistant Store Manager at Dollarama, your day-to-day will involve supporting the Store Manager in keeping everything running efficiently. From leading the team on the floor to managing back-of-house operations, your contributions are essential to delivering a consistent and positive shopping experience for Ottawa customers.

• Support store operations by assisting the Store Manager with daily tasks and priorities
• Supervise and motivate store associates to maintain high standards of performance and customer service
• Manage inventory including receiving shipments, stocking shelves, and conducting stock counts
• Maintain merchandising standards by ensuring products are properly displayed and shelves are well-organized
• Handle customer concerns in a professional and timely manner to ensure satisfaction
• Oversee cash handling and ensure accurate till balancing at the end of each shift
• Act as Manager on Duty in the absence of the Store Manager, taking full responsibility for store operations
• Enforce health and safety policies to maintain a safe environment for staff and customers

Requirements / Skills

The ideal candidate for this Assistant Store Manager role is someone who brings retail leadership experience and thrives in a structured, team-oriented environment. Dollarama values individuals who are reliable, organized, and committed to delivering results on the floor every day.

• Previous retail supervisory experience in a similar role or environment is an asset
• Strong leadership skills with the ability to guide and motivate a team effectively
• Excellent organizational abilities to manage multiple priorities in a busy store setting
• Customer-focused mindset with a commitment to delivering a positive shopping experience
• Solid communication skills in English (bilingualism is an asset in Ottawa)
• Flexibility to work varied shifts including evenings and weekends as needed

How to Apply

To apply for this Assistant Store Manager position at Dollarama in Ottawa, use the official application link below. Make sure your resume is up to date and tailored to this role before submitting.

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