Area Manager II – Amazon – New Westminster, BC
Location: Vancouver, BC | Company: Amazon
Amazon’s nationwide fulfillment network is growing, and the Area Manager II role in New Westminster, BC is a chance to lead at the heart of it all. As part of Amazon Canada Fulfillment Services, you’ll oversee a team of up to 80 associates, driving operational excellence across one of the most dynamic logistics networks in the world. This is a hands-on, strategic leadership position that puts you at the intersection of people management, process improvement, and customer delivery.
Day to day, you’ll be coaching your team through operational challenges, partnering cross-functionally with Safety, HR, Quality Assurance, and Engineering teams, and making data-driven decisions that directly impact millions of customer orders. If you thrive in fast-paced environments where every shift brings new problem-solving opportunities, this role is built for you.
About the Role: Area Manager II
As an Area Manager II at an Amazon fulfillment centre, you’ll act as a strategic leader responsible for department-level operational improvements and the performance of your direct team. You’ll plan and facilitate alignment sessions with senior leadership, diagnose root causes of performance gaps using advanced analytics, and implement scalable process improvements that can affect 200+ associates across multiple workflows. Your decisions will balance competing priorities while maintaining the high standards Amazon customers expect.
This role requires a flexible schedule — including evenings, weekends, and holidays — and physical readiness for a warehouse environment. You’ll be working in variable temperatures, navigating loud conditions, standing or walking for extended periods, and occasionally lifting up to 49 pounds. Safety and team engagement are core to how success is measured here.
Benefits and Salary
Amazon offers a competitive annual salary for this position ranging from $75,000 to $105,000 CAD for the New Westminster, BC location, with final compensation determined by experience, qualifications, and location. The total compensation package may also include sign-on payments and Restricted Stock Units (RSUs). Benefits include comprehensive health insurance (medical, dental, vision, prescription, basic life and AD&D insurance), a Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and additional resources to support health and well-being.
Job Details
📌 Job Type: Full-Time
🏢 Company: Amazon Canada Fulfillment Services, ULC
📍 Location: New Westminster, BC
🔊 Requisition ID: 10535326
📆 Date Posted: 2026-09-15
⏱ Schedule: Flexible shifts including weekends, nights, and/or holidays
💰 Pay: $75,000 – $105,000 CAD annually
Responsibilities
The Area Manager II at Amazon plays a central role in keeping the fulfillment centre running safely and efficiently. From leading daily planning sessions to driving long-term process improvements, this position requires someone who can operate strategically while staying close to the day-to-day realities of the floor.
- Lead and mentor a team of up to 80 hourly associates, fostering a culture of engagement, accountability, and continuous improvement
- Manage safety, quality, and productivity standards across your department, ensuring customer delivery promises are consistently met
- Collaborate cross-functionally with Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources to develop and execute business plans
- Diagnose performance gaps using advanced analytics and implement data-driven solutions that scale across multiple workflows
- Facilitate alignment meetings with senior leadership on department-level goals and operational priorities
- Coach team members through operational challenges while developing their individual leadership capabilities
- Monitor and respond to variable conditions including noise levels, temperature changes, and physical demands of a fulfillment environment
Requirements / Skills
Amazon is looking for candidates who bring a combination of people leadership experience, analytical thinking, and the ability to adapt quickly in a high-volume operational setting. A background in logistics, manufacturing, or a related field is a strong asset, and comfort with process improvement methodologies like Lean or Kaizen will set candidates apart.
- 2+ years of employee and performance management experience in a team leadership capacity
- Bachelor’s degree or equivalent, or 2+ years of Amazon blue badge/FTE experience
- Flexible availability including evenings, weekends, nights, and holidays
- Experience with performance metrics and process improvement techniques (Lean Six Sigma or Kaizen preferred)
- Experience managing large teams of 50+ members is a significant advantage
- Degree in Engineering, Operations, Supply Chain/Logistics or a related discipline is preferred
- Industry background in shipping/logistics, distribution, manufacturing, healthcare, retail, or customer-facing environments is an asset
How to Apply
To apply, use the official Amazon job link below and submit your application directly through Amazon’s careers portal. Make sure your resume is current and reflects your relevant leadership and operations experience before submitting.
Share This Opportunity
Know someone who might be interested? Share this job posting and help them join Amazon in New Westminster.
Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Area Manager II role at Amazon in New Westminster is ideal for candidates who excel in team leadership, operational problem-solving, and data-driven decision-making. On your resume, emphasize any experience managing large hourly teams, implementing process improvements, and meeting performance targets in a fast-paced environment. If you’ve previously worked in logistics, fulfillment, manufacturing, or retail management, make sure to highlight specific achievements and metrics that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like performance management, process improvement, and Lean Six Sigma that appear in the posting. Quantify your achievements where possible (e.g., “managed a team of 60+ associates” or “reduced operational errors by 15% through process redesign”). Write a brief cover letter expressing your interest in contributing to Amazon‘s fulfillment network in New Westminster. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Amazon‘s Leadership Principles, as they are central to how the company evaluates candidates at every level. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership, analytical thinking, and process improvement capabilities. Common questions may include scenarios about managing underperformance, driving results under pressure, and cross-functional collaboration. Dress appropriately for a logistics and operations management environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team structure, and development opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.
Recommended Job Offers
More Amazon openings near New Westminster, BC
