Area Manager II – Amazon – Mississauga, ON

Amazon’s fulfillment network is one of the most complex logistics operations in the world — and the Area Manager II role at Amazon Canada Fulfillment Services (YYZ1) in Mississauga, Ontario puts you at the heart of it. If you’re a people-first leader who thrives in a fast-paced, data-driven environment and enjoys developing high-performing teams, this is the kind of role that builds careers.

As an Area Manager II, you’ll oversee up to 80 associates across a major Amazon fulfillment centre, driving operational performance across safety, quality, productivity, and customer delivery. This is a hands-on leadership position that blends strategic thinking with daily coaching, cross-functional collaboration, and continuous improvement.

About the Role: Area Manager II

In this position, you’ll be responsible for your department’s day-to-day operations while also contributing to broader fulfillment centre improvements that can impact hundreds of associates and millions of customer orders. You’ll hold planning sessions with your team, diagnose performance gaps using advanced analytics, and partner with teams like HR, Safety, Engineering, and Quality Assurance to implement scalable process improvements.

Amazon’s Operations workflow spans three stages — first mile (product storage and order readiness), middle mile (order transport), and last mile (final delivery to customers). Area Managers play a critical role across all three, ensuring each shift runs safely, efficiently, and in line with customer expectations. The environment is physical and variable — expect standing for up to 12 hours, working in areas with noise and temperature changes, and occasionally loading docks or outdoor departments.

Benefits and Salary

Amazon offers a competitive base salary for this role ranging from $75,000 to $105,000 CAD annually for the Mississauga location, with final compensation based on experience, qualifications, and other factors. The total compensation package may also include sign-on payments and Restricted Stock Units (RSUs). Benefits include comprehensive health insurance (medical, dental, vision, prescription, basic life and AD&D), a Registered Retirement Savings Plan (RRSP), a Deferred Profit Sharing Plan (DPSP), paid time off, and access to resources supporting health and well-being.

Responsibilities

As an Area Manager II at Amazon YYZ1, your daily work centres on leading your team with purpose while driving measurable outcomes in safety, quality, and productivity. You’ll be expected to think both operationally and strategically — coaching associates one moment, reviewing department-wide metrics the next. These responsibilities reflect the scope and impact of the role.

• Lead and develop a team of up to 80 hourly associates, supporting, mentoring, and motivating them throughout each shift
• Manage performance across safety, quality, productivity, and customer delivery commitments at the department level
• Collaborate cross-functionally with Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources to meet business objectives
• Conduct planning sessions and facilitate alignment meetings with senior leadership on department-level goals
• Diagnose root causes of performance gaps using advanced analytics and implement data-driven solutions
• Drive process improvements that could impact 200+ associates across multiple workflows
• Balance competing priorities while maintaining high standards of associate engagement and customer satisfaction
• Work in a physical environment that includes lifting up to 49 lbs, standing for up to 12 hours, and adapting to variable noise levels and temperatures

Requirements / Skills

Amazon is looking for experienced people leaders who are comfortable making decisions in a complex, high-volume environment. The ideal candidate brings a track record of performance management, a passion for developing others, and ideally some familiarity with process improvement methodologies. Both the basic and preferred qualifications are outlined below.

• 2+ years of employee and performance management experience in a team leadership capacity
• Bachelor’s degree or equivalent, or 2+ years of Amazon FTE (blue badge) experience
• Flexible availability including weekends, nights, and holidays as business needs require
• Experience managing large teams (50+ members) is a strong asset
• Process improvement knowledge — Lean Six Sigma and/or Kaizen experience is preferred
• Background in relevant industries such as logistics, manufacturing, retail, healthcare, or customer service environments is an advantage
• Degree in Engineering, Operations, Supply Chain/Logistics or a related field is preferred

How to Apply

To apply, visit the official Amazon job posting using the link below. Make sure your resume is up to date and tailored to highlight your leadership and operations experience before submitting.

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