Advisor, Channel Retail – Apple – Scarborough, ON

Scarborough’s retail landscape has a new opportunity worth paying attention to. Apple is looking for an Advisor, Channel Retail to lead the sales, merchandising, and day-to-day operations of an Apple Shop within a partner reseller store. If you’re someone who genuinely loves technology and thrives on helping people, this part-time role in Scarborough, Ontario could be exactly what you’re after.

This isn’t a typical retail gig. As an Advisor, you’ll act as Apple’s representative inside a partner store — simultaneously playing the role of sales leader, brand ambassador, and product educator. You’ll work directly with customers, coach partner staff, and make sure everything from fixtures to product displays reflects Apple’s merchandising standards.

About the Role: Advisor, Channel Retail

At the core of this position is relationship-building. You’ll represent Apple within a single partner retail location, guiding customers through product decisions, delivering individual and group product demonstrations, and fostering a genuine connection between shoppers and the Apple platform. You’ll also work closely with partner staff — sharing knowledge, driving enthusiasm, and keeping everyone informed on the latest Apple products, promotions, and initiatives.

The role demands a self-motivated individual who can manage their time effectively, work independently, and maintain high standards without constant supervision. You’ll be responsible for keeping Apple fixtures and merchandising elements in top shape, flagging any issues for resolution, and ensuring the shop always puts Apple’s best foot forward. The schedule for this part-time position is set: Thursday and Friday 2:00 p.m. – 7:00 p.m., Saturday 11:00 a.m. – 7:00 p.m., and Sunday 11:00 a.m. – 6:00 p.m.

Benefits and Salary

This is a part-time position at 25 hours per week, and it comes with part-time benefits. The target pay rate is CA$27.00 – CA$28.50 per hour (equivalent to approximately CA$35,100 – CA$37,050 per year at 25 hours per week), with your exact compensation determined within this range based on your years of applicable experience.

Responsibilities

In this role, you’ll be Apple’s face inside a partner retail environment, balancing direct customer sales with staff education and brand stewardship. Every shift is a mix of meaningful customer interactions, hands-on product demonstrations, and behind-the-scenes merchandising work that keeps the Apple Shop running at its best.

• Represent Apple within a single partner store and help customers build meaningful relationships with the brand
• Sell directly to customers while collaborating with partner staff to create new Apple product owners
• Deliver product demonstrations — both one-on-one and in group settings — educating customers on Apple products, accessories, and services
• Share promotions and encourage customers to adopt and explore the full Apple platform
• Stay current on Apple initiatives and technology trends that impact the customer journey
• Maintain merchandising standards by ensuring all Apple fixtures, product exposures, and displays are up to date and compliant with Apple guidelines
• Conduct daily inspections of the Apple Shop and escalate any issues for timely resolution
• Proactively seek opportunities to expand Apple awareness among new and existing customers

Requirements / Skills

Apple is looking for someone with a genuine passion for technology and a natural ability to connect with people. The ideal candidate is curious, communicative, and driven — someone who can work independently, build trust with partners, and consistently bring energy and knowledge to every customer interaction.

• 1–2 years of related experience in retail, sales, or a customer-facing role
• Passion for helping customers understand how Apple technology can improve their everyday lives
• Excellent communication skills with the ability to educate and inspire a range of audiences
• Strong relationship-building skills and the ability to become a trusted partner at a single point of sale
• Curiosity and eagerness to learn — staying up to date and sharing that knowledge with others
• Self-motivation and time management — ability to multitask, prioritize, and work independently in a fast-paced environment
• Background in direct or solution-based selling is considered an asset

How to Apply

To apply, visit the official Apple job posting using the link below. Make sure your resume is up to date before submitting your application.

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