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Post Office Assistant – Term – Canada Post – Labrecque, QC

Location: Montreal, QC | Company: Canada Post

Canada Post is looking for a dependable and customer-focused individual to fill an on-call Post Office Assistant position in Labrecque, QC. This is a temporary, on-call role within the Retail business function — ideal for someone who thrives in a community-oriented environment and enjoys helping people with their everyday postal needs.

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Working at your local post office means being a key point of contact for residents and businesses alike. From selling postal products to processing and sorting mail, you’ll play an important role in keeping the community connected. If you’re comfortable working flexible hours and enjoy face-to-face customer interactions, this could be a great fit.

About the Role: Post Office Assistant

As a Post Office Assistant, you’ll be at the front lines of customer service, handling a variety of tasks that keep the post office running smoothly. You’ll assist customers at the counter, sell postal products and services, answer questions, and provide the necessary forms and information. On the operational side, you’ll be involved in sorting, distributing, and processing mail according to standard classifications.

This role requires a good level of physical fitness, as it involves lifting mail containers of up to 50 lbs, pushing and pulling boxes, sorting mail, and standing for extended periods. Candidates should be flexible and available for on-call shifts as needed. Canada Post prioritizes a respectful, inclusive, and safe workplace, and all team members are expected to uphold the organization’s core values of Trust, Respect, and Deliver.

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Benefits and Salary

This position offers a competitive hourly rate of $20.54/hour. As part of the Canada Post team, you’ll be joining an organization committed to employment equity, accessibility, and an inclusive work environment. Canada Post actively encourages applications from Indigenous Peoples, Persons with disabilities, Members of visible minorities, and Women, and is dedicated to removing barriers in the workplace.

Job Details

📌 Job Type: On Call / Temporary

🏢 Company: Canada Post

📍 Location: Labrecque, QC

🆔 Requisition ID: 202144

⏱️ Schedule: On call

💰 Pay: $20.54/hour

Responsibilities

Day to day, the Post Office Assistant serves as the primary point of contact for customers visiting the post office. The role blends customer service, retail sales, and mail processing — making it both varied and community-focused. Here’s what you can expect to be doing regularly:

  • Sell postal products and services to members of the public and the local business community
  • Sort, distribute, and process incoming and outgoing mail into the appropriate classifications
  • Provide customers with the information, forms, and guidance they need
  • Address delivery issues and service difficulties, resolving problems thoroughly and quickly
  • Handle cash transactions accurately as part of retail and counter service duties
  • Lift and move mail containers weighing up to 50 lbs and perform other physical tasks as required

Requirements / Skills

The right candidate for this Post Office Assistant role will be someone who is comfortable working directly with the public and can handle a physically active work environment. Canada Post values reliability, flexibility, and a genuine commitment to customer service. Ideally, candidates will reside in or near the Labrecque community.

  • High school diploma or provincial equivalency, and/or experience in business administration
  • Customer service experience in a retail or service environment, including sales and cash transactions
  • Understanding of general or post office accounting systems
  • Physical fitness to lift containers up to 50 lbs, push/pull boxes, sort mail, and stand for extended periods
  • Flexibility to be available for on-call, temporary work as needed
  • French language proficiency — French is essential for this role

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date and reflects your relevant customer service and retail experience before submitting.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Post Office Assistant (Term) role at Canada Post in Labrecque is perfect for candidates who excel in customer service, retail sales, and mail processing. On your resume, emphasize any experience with cash handling and point-of-sale transactions, attention to detail, and your ability to work in a fast-paced, physically active environment. If you’ve previously worked in retail, postal services, or public-facing service roles, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like customer service, mail sorting, and retail counter experience that appear in the posting. Quantify your achievements where possible (e.g., “processed 100+ customer transactions daily” or “maintained accurate cash float with zero discrepancies”). Write a brief cover letter expressing your genuine interest in Canada Post and why you’re a good fit for this community-based role in Labrecque. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Canada Post‘s values — Trust, Respect, and Deliver — and how they apply to day-to-day postal work. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and problem-solving skills. Common questions may include scenarios about handling difficult customers, managing multiple tasks at once, and resolving delivery issues. Dress appropriately for a retail/public service environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, scheduling, and team dynamics. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.