Post Office Assistant – Canada Post – Pleasant Bay, NS

Canada Post is looking for a dependable and customer-focused Post Office Assistant (Term) to join their team in Pleasant Bay, Nova Scotia. This is an on-call relief position designed for someone who lives in or near the community and is ready to step in when needed to keep postal services running smoothly for local residents and businesses.

Working at a Canada Post retail counter means being the face of one of Canada’s most trusted institutions. From selling postal products to sorting mail and helping customers navigate delivery issues, this role keeps the community connected every day.

About the Role: Post Office Assistant

As a Post Office Assistant, you’ll be handling a mix of retail counter service, mail sorting and distribution, and customer support. You’ll process transactions, provide product and service information, and make sure mail is classified and directed properly. It’s a hands-on role that combines public-facing service with behind-the-counter operations.

Because this is a casual on-call position, flexibility is key. You’ll need to be available on short notice and physically capable of handling mail containers. The role also requires bilingual communication skills (Bilingual Imperative –BB), so the ability to serve customers in both official languages is an asset for this posting.

Benefits and Salary

This term position offers a salary of $20.54 per hour. As part of Canada Post, employees work within a well-established national organization that is committed to equity, diversity, and inclusion. The company maintains accessibility standards and is dedicated to creating a respectful and welcoming workplace for all employees.

Responsibilities

The day-to-day work of a Post Office Assistant revolves around serving the public efficiently and keeping postal operations on track. Whether you’re processing a package, answering a customer’s question, or sorting incoming mail, your work directly supports the community’s access to postal services.

• Sell postal products and services to members of the public and local businesses
• Sort and distribute mail into appropriate classifications accurately and efficiently
• Process mail and handle related administrative tasks as required
• Provide information and forms to customers in a helpful, professional manner
• Resolve delivery and service issues thoroughly and in a timely fashion
• Handle cash transactions and maintain accuracy at the counter

Requirements / Skills

The ideal candidate for this role is someone who is comfortable working with the public, physically capable of handling mail, and available on a flexible, as-needed basis. Canada Post values individuals who bring reliability, attention to detail, and a genuine commitment to customer service to their work.

• High school diploma or provincial equivalency, and/or experience in business administration
• Experience in a retail or service environment, including sales and cash handling
• Understanding of general or post office accounting systems
• Physical fitness to lift mail containers up to 50 lbs, push/pull boxes, sort mail, and stand for extended periods
• Flexibility to be available for temporary, on-call shifts as needed
• Bilingual capability (English and French) as per the Bilingual Imperative requirement

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date and reflects your relevant retail, customer service, or postal experience before submitting.

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