Post Office Assistant – Canada Post – Pasadena, NL

Canada Post is hiring in Pasadena, Newfoundland and Labrador. If you enjoy working directly with people and want a role that keeps you active and engaged, the Post Office Assistant (Term) position could be a strong fit. This is an on-call, temporary opportunity with 2 vacancies available, ideal for someone who lives locally and is ready to step in when needed.

Day-to-day, you’ll be the face of Canada Post at the counter — helping customers with postal products and services, handling mail sorting and distribution, and resolving delivery concerns with a calm, solution-focused approach. It’s a physically active role that suits someone comfortable standing, lifting, and working in a retail service environment.

About the Role: Post Office Assistant

As a Post Office Assistant, your primary focus will be delivering reliable, friendly service to customers in Pasadena. You’ll sell postal products, process transactions accurately, and ensure mail reaches the right classifications efficiently. This role sits within the Retail business function at Canada Post and carries real responsibility from day one.

Beyond the customer-facing duties, you’ll support behind-the-scenes operations including mail sorting, providing customers with the correct forms and information, and resolving any service difficulties promptly. Canada Post’s values of Trust, Respect, and Deliver guide everything this team does, and you’ll be expected to bring those principles to life in your daily interactions.

Benefits and Salary

This term position offers a wage of $20.54 per hour. As part of Canada Post, you’ll be joining a nationally recognized organization that is committed to employment equity, accessibility, and creating a workplace where everyone is welcome. Canada Post actively encourages applications from Indigenous Peoples, Persons with disabilities, Members of visible minorities, and Women. Preference will be given to Indigenous People or Persons with disabilities as part of a special measure employment equity initiative.

Responsibilities

Working at the Pasadena post office counter, you’ll handle a variety of tasks that keep postal operations running smoothly. Each responsibility plays a direct role in ensuring customers and businesses in the community receive dependable, professional service.

• Sell postal products and services to members of the public and the local business community
• Sort, distribute, and process mail into appropriate classifications accurately and efficiently
• Provide customers with relevant information, forms, and guidance as needed
• Resolve delivery and service difficulties thoroughly and quickly to maintain customer satisfaction
• Handle sales and cash transactions in a retail or service setting
• Maintain an understanding of general or post office accounting systems
• Perform physical tasks including lifting mail containers up to 50 lb, pushing or pulling boxes, and standing for extended periods

Requirements / Skills

Canada Post is looking for a dependable, customer-focused individual who is comfortable working in a fast-paced retail environment on an on-call basis. The ideal candidate lives within the Pasadena community and is physically capable of meeting the demands of the role.

• High school diploma or provincial equivalency, and/or experience in business administration
• Experience interacting with the public in a retail or service environment, including sales and cash handling
• Understanding of general accounting systems or post office accounting practices
• Physical fitness to lift containers up to 50 lb, push/pull boxes, sort mail, and stand for extended periods
• Flexibility to be available for temporary, on-call work as required
• Customer-focused mindset with the ability to address service issues promptly and professionally

How to Apply

To apply, use the official link below to submit your application through Canada Post’s careers portal. Make sure your resume is up to date and reflects your relevant retail or customer service experience before submitting.

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