Audiologist / Hearing Instrument Practitioner – Costco – Calgary, AB
Location: Calgary, AB | Company: Costco Wholesale
Costco’s Hearing Centre in Calgary, Alberta is looking for a licensed Audiologist or Hearing Instrument Practitioner to join their team at the 11588 Sarcee Trail NW location. This is a clinical role that combines genuine member care with a professional dispensing environment — a solid fit for a qualified clinician who values both patient outcomes and a structured, well-supported workplace.
In this role, you’ll be responsible for the full scope of hearing assessment and hearing aid dispensing, from conducting audiological evaluations to fitting and validating instruments for members. Day-to-day work includes everything from pure tone testing and speech audiometry to hearing aid recommendations, fittings, verification, and follow-up care — all within Costco’s member-focused Hearing Centre model.
About the Role: Audiologist / Hearing Instrument Practitioner
As the dispensing clinician in the Hearing Centre, you’ll handle the full clinical pathway for members — beginning with a thorough case history and audiological assessment, through to selecting, fitting, and validating appropriate hearing instruments. You’ll also manage impression taking, shell repairs, and modifications as needed, ensuring each member receives a properly fitted and performing device.
Beyond clinical duties, you’ll uphold infection control protocols, maintain accurate and complete patient records, and stay current on all products and services offered through the hearing centre. Member service is central to the role — escorting patients into the testing facility, communicating clearly throughout their experience, and ensuring they leave with confidence in their hearing care.
Benefits and Salary
Costco is widely recognized for offering competitive compensation and a strong benefits package to its employees. While specific salary details for this position are not listed in the posting, Costco typically provides comprehensive health and dental benefits, RRSP/pension plan contributions, paid time off, and access to member pricing. As a clinical professional in a specialized role, compensation is expected to reflect your qualifications and experience.
Job Details
🏢 Company: Costco
📍 Location: 11588 Sarcee Trail NW, Calgary, AB T3R 0A1
📌 Job Type: Licensed Clinical / Dispensing Role
Responsibilities
The Audiologist / Hearing Instrument Practitioner at Costco Calgary carries a broad clinical scope, managing the entire member journey from initial hearing evaluation through to dispensing and ongoing device management. These responsibilities require both technical precision and strong interpersonal skills to ensure each member receives appropriate, high-quality care.
- Conduct comprehensive hearing assessments including case history, air and bone conduction thresholds, and speech testing for the purpose of hearing aid dispensing
- Evaluate and recommend appropriate hearing instruments based on assessment results, or refer members when clinically indicated
- Fit and validate hearing aids, including real-ear verification, to ensure optimal instrument performance for each individual
- Perform impression taking, shell repairs, and modifications as required
- Maintain accurate records and complete documentation in compliance with regulatory and privacy standards
- Adhere to infection control protocols and confidentiality requirements at all times
- Provide exceptional member service, escorting patients into the testing facility and guiding them through the hearing care process
- Stay knowledgeable about all products and services offered through the Hearing Centre
- Assist in other areas of the warehouse as necessary
Requirements / Skills
This position calls for a fully qualified, licensed clinician who is authorized to dispense hearing aids in Alberta. Costco values candidates who combine clinical expertise with strong communication skills and a genuine commitment to member-centred care.
- Master’s Degree in Audiology, OR registration/licensing as a Hearing Instrument Practitioner with full authority to dispense hearing aids in your province
- Registration (or eligibility for registration) with the relevant regulatory College in Alberta and/or Membership in Good Standing with the Provincial Association
- Authorization (or eligibility) to provide government-funded hearing services where applicable
- Clinical experience in hearing assessment and hearing aid dispensing is preferred
- Strong attention to detail and technical aptitude with hearing instrument technology
- Excellent communication and counselling skills to guide members through their hearing care journey
- Solid computer skills and ability to manage patient records efficiently
- Strong organizational and time management abilities to maintain a well-run clinical schedule
How to Apply
To apply for this Audiologist / Hearing Instrument Practitioner position at Costco Calgary, use the link below to submit your application through the official posting. Make sure your resume is up to date and reflects your licensure, clinical experience, and relevant qualifications before submitting.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Audiologist / Hearing Instrument Practitioner role at Costco in Calgary is ideal for candidates who excel in clinical hearing assessment, hearing aid dispensing, and member-centred communication. On your resume, emphasize your provincial licensure or registration, any experience with real-ear verification, and your ability to manage a clinical caseload with professionalism. If you’ve previously worked in an audiology clinic, hearing centre, or ENT setting, make sure to highlight specific achievements and the scope of your dispensing practice.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like hearing aid dispensing, audiological assessment, and hearing instrument validation that appear in the posting. Quantify your experience where possible (e.g., “conducted 20+ hearing assessments weekly” or “fitted hearing aids for patients across all age groups”). A brief cover letter addressing your current provincial registration status and your interest in working within Costco‘s Hearing Centre model in Calgary will strengthen your application. Double-check that your contact information and credentials are clearly listed.
Interview Preparation: If selected for an interview, research Costco‘s approach to member service and how their Hearing Centres operate within the warehouse environment. Prepare examples using the STAR method (Situation, Task, Action, Result) to demonstrate your experience with clinical assessment, fitting, and validation of hearing instruments. Common questions may include scenarios about handling a difficult member, managing a complex hearing loss case, or prioritizing clinical accuracy under time pressure. Dress professionally for a healthcare/retail clinical environment, arrive 10–15 minutes early, and bring copies of your resume and proof of licensure. Prepare thoughtful questions about the Hearing Centre’s patient volume and clinical support. Send a thank-you email within 24 hours of the interview.