Specialist (Seasonal, Part-Time) – Apple – Burnaby, BC

Apple Retail in Burnaby, BC is looking for a Seasonal Part-Time Specialist to join its team. This is your chance to represent one of the world’s most recognized brands, helping customers discover and get the most out of Apple products and services — all while working in a dynamic, inclusive retail environment.

In this role, you’ll be the face of Apple’s in-store experience, engaging customers with genuine curiosity, tailoring recommendations to their needs, and making every visit feel personal. It’s a hands-on position ideal for someone who’s passionate about technology, thrives in a fast-paced retail setting, and enjoys working as part of a collaborative team.

About the Role: Retail Specialist

As a Retail Specialist at Apple, your primary focus is delivering an exceptional customer experience from the moment someone walks through the door. You’ll ask thoughtful questions to understand what customers need, recommend the right products and services, and guide them through their purchase. Every interaction is an opportunity to build trust and loyalty with the Apple brand.

Beyond individual customer interactions, you’ll support your teammates by sharing product knowledge, contribute to a welcoming and inclusive store environment, and stay up to date on the latest Apple offerings. Accuracy, reliability, and a collaborative spirit are central to this position.

Benefits and Salary

Apple is known for offering a strong total compensation package to its retail team members. While specific salary details for this posting are not listed, Apple Retail employees typically have access to a range of perks and employee benefits. The role offers a flexible, part-time schedule suited to the seasonal business cycle, giving you the opportunity to gain meaningful experience in a globally recognized retail environment.

Responsibilities

Day to day, a Retail Specialist at Apple balances direct customer engagement with product knowledge and team support. Each responsibility connects back to Apple’s commitment to delivering an unmatched in-store experience that keeps customers coming back.

• Deliver excellent service by understanding customer needs, identifying ownership opportunities, and presenting relevant Apple products and services
• Educate customers on the best ways to purchase and get the most out of Apple products
• Stay informed on Apple’s latest products, services, purchase options, and in-store sales processes
• Support teammates throughout the store by sharing knowledge and assisting with customer ownership opportunities
• Maintain accuracy and follow store guidance and procedures consistently
• Perform additional tasks as needed, including providing service and support in other areas of the store
• Contribute to an inclusive environment by respecting differences among colleagues and customers, and demonstrating Apple’s values of inclusion and diversity in daily activities

Requirements / Skills

Apple is looking for a candidate who brings genuine curiosity, reliability, and a customer-first mindset to this role. The ideal Seasonal Specialist is someone who’s comfortable in a busy environment and eager to learn and grow alongside a supportive team.

• Schedule availability that includes evenings, weekends, and public holidays as needed by the business
• Knowledge of Apple products and services, with the ability to personalize solutions based on individual customer needs
• Strong communication skills to effectively explain options and recommendations to a diverse range of customers
• Ability to multitask in a fast-paced retail environment, often assisting multiple customers simultaneously
• Team-oriented mindset with a shared sense of responsibility and accountability with fellow team members
• Curiosity and openness to learning, including deepening product knowledge and helping colleagues grow
• Discretion and integrity when handling sensitive or confidential customer information
• French proficiency (written and spoken) required for Quebec-based roles; English required elsewhere in Canada (sign language supported)

How to Apply

To apply for this Seasonal Part-Time Specialist position at Apple in Burnaby, use the link below to access the official job posting. Make sure your resume is current and reflects any relevant retail or customer service experience before submitting.

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