Tesla Advisor, Inside Sales Inbound Call Center – Tesla – Montreal, QC

Join Tesla as a Tesla Advisor (Inside Sales Inbound Call Center) in Montreal, QC, and play a pivotal role in accelerating the world’s transition to sustainable energy. This full-time, in-store position focuses on providing exceptional support to customers while guiding them through Tesla’s unique vehicle purchasing and delivery process.

If you’re passionate about innovation, thrive in customer-facing roles, and have strong communication skills in both French and English, this is the perfect opportunity to grow your career with one of the world’s most groundbreaking companies.

What Does a Tesla Advisor Do?

As a Tesla Advisor, your primary responsibility is to educate, inspire, and support customers while maintaining Tesla’s reputation for excellence. Key responsibilities include:

• Handling inbound calls to address inquiries related to Tesla sales, service, and delivery.
• Using a consultative approach to guide customers through their vehicle purchase journey.
• Managing customer relationships from the initial interaction to delivery, providing regular updates and feedback.
• Accurately documenting customer concerns and data using Tesla’s tools and systems.
• Collaborating with internal teams to resolve customer issues efficiently and proactively.

This role combines customer service, sales, and technical support to ensure a seamless and satisfying experience for Tesla customers.

Compensation and Benefits

• Pay range: Competitive, dependent on skills and experience.
• Benefits include:
  • Cash and stock awards.
  • Comprehensive healthcare and wellness plans.
  • Opportunities for career growth and development within Tesla.

Key Responsibilities

• Engage customers with a friendly and professional demeanor to address their inquiries.
• Analyze pre- and post-delivery feedback, escalating issues when necessary.
• Develop and maintain a sales pipeline, meeting and exceeding personal and team metrics.
• Use strong judgment and analytical skills to provide effective solutions.
• Communicate Tesla’s mission and values while ensuring customer satisfaction.

Qualifications and Skills

Required Skills

• Bilingual in French and English (French as a mother tongue or equivalent proficiency).
• Strong communication skills, including energetic phone presence and excellent writing abilities.
• 1+ years of experience in customer service, sales, or a related field.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Proficiency with tools such as MS Office, CRM systems, and email platforms.

Preferred Skills

• Experience in inside sales with a proven track record of meeting and exceeding goals.
• Exceptional interpersonal skills and ability to explain complex concepts to customers.
• Collaborative mindset with the ability to work in team-based environments.

Why Work for Tesla?

Tesla offers more than a job—it’s an opportunity to join a global leader in sustainability and innovation. Benefits include:

• Access to Tesla’s cutting-edge electric vehicle technology.
• A collaborative work environment that values diversity and inclusion.
• Opportunities for career growth and skill development.
• The chance to make a real difference in transitioning the world to clean energy.

How to Apply

Ready to join Tesla as a Tesla Advisor in Montreal, QC? Click the button below to apply and take the next step in your career.

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