Service Advisor – Tesla – Vancouver, BC ($19.80-$52.80/hr)

Join Tesla as a Service Advisor in Vancouver, BC, and become part of a revolutionary team dedicated to advancing sustainable energy. This full-time role focuses on delivering exceptional customer service while supporting cutting-edge electric vehicle (EV) technology.

If you’re passionate about innovation, customer care, and sustainable energy, this role offers the chance to grow within one of the world’s most innovative companies.

What Does a Service Advisor Do?

As a Service Advisor at Tesla, you’ll act as the primary point of contact for customers, ensuring seamless service experiences. Key responsibilities include:

• Providing exceptional customer service by addressing inquiries, resolving concerns, and ensuring a welcoming environment.
• Assessing technical issues and offering solutions or escalating them to the Service Manager as needed.
• Accurately documenting concerns and service details in the Dealer Management System.
• Coordinating vehicle delivery/pick-up times and following up to ensure customer satisfaction.
• Managing transactions and summarizing repair work performed, keeping customers informed about their vehicle’s status.

This role combines technical expertise with customer service skills, making it ideal for individuals passionate about EVs and innovation.

Compensation and Benefits

• Pay Range: $19.80-$52.80/hour.
• Additional Benefits:
  • Cash and stock awards.
  • Comprehensive healthcare and benefits package.
  • Opportunities for career growth and development within Tesla.

Key Responsibilities

• Organize vehicle details pre-delivery and ensure all necessary customer follow-ups.
• Collaborate with the internal service team to resolve complex technical issues.
• Demonstrate strong attention to detail while managing multiple tasks in a fast-paced environment.
• Stay proactive in learning emerging automotive technologies to provide the best service.

Qualifications and Skills

• Knowledge of vehicle maintenance and repair methods, including tools and techniques.
• Experience with Dealer Management Systems, Microsoft Office, and Outlook.
• Strong ability to prioritize tasks and meet critical business deadlines.
• A valid driver’s license is required.
• A proactive approach to learning and adapting to new automotive technologies.

Why Work for Tesla?

Tesla offers more than just a job—it’s a chance to make a difference in the transition to sustainable energy. Benefits of joining Tesla include:

• Opportunities for career advancement within a globally recognized brand.
• Access to cutting-edge electric vehicle technology and training.
• A collaborative and diverse work environment that values innovation and growth.
• The chance to be part of a company that is redefining the automotive industry.

How to Apply

Ready to join Tesla as a Service Advisor in Vancouver, BC? Click the button below to apply and take the first step toward a rewarding career.

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