OMNI Customer Fulfillment Associate – Walmart – Richmond Hill, ON
Join Walmart as an OMNI Customer Fulfillment Associate in the vibrant city of Richmond Hill, ON. This role is your gateway to advancing your skills in the retail industry, where you’ll be pivotal in ensuring customer satisfaction and loyalty through precise and efficient order fulfillment.
As a member of the Walmart team, you’ll be part of a collaborative effort to deliver exceptional customer experiences. This position is perfect for those who thrive in a dynamic, customer-focused environment.
About the Role: OMNI Customer Fulfillment Associate
In this role, your primary duties include picking, packing, and dispensing online orders with a focus on quality and accuracy. You’ll ensure that every order meets Walmart’s high standards by selecting only the freshest products and avoiding any damaged items.
You’ll also adhere to strict safety and food hygiene standards, maintaining a clean workspace and operating material handling equipment responsibly. Teamwork and customer interaction are key components, as you’ll balance fulfillment tasks with providing excellent service.
Benefits and Salary
Walmart offers a comprehensive benefits package including stock options, life insurance, paid time off, and store discounts. The minimum hourly rate for this position starts at $17.75, with potential adjustments based on experience.
Job Details
📌 Job Type: Regular/Permanent
🏢 Company: Walmart
📍 Location: Richmond Hill, ON
🆔 Requisition ID: R-2414126
🗓️ Date Posted: 02-10-2026
⏱️ Schedule: Morning, afternoons, evenings, nights
💰 Pay: Starting at $17.75 per hour
Responsibilities
Your day-to-day will involve ensuring orders are fulfilled accurately and efficiently, which is crucial for maintaining customer satisfaction and loyalty. You’ll be part of a team that values precision and quality.
- Pick and assemble orders from various temperature zones with care.
- Pack orders meticulously, ensuring product codes and quantities are correct.
- Maintain quality standards by selecting undamaged and fresh products.
- Document and label orders accurately using provided documentation.
- Ensure strict safety and hygiene practices are followed at all times.
- Engage with customers, resolving issues and enhancing their shopping experience.
- Participate in continuous improvement initiatives to enhance efficiency and customer satisfaction.
Requirements / Skills
The ideal candidate is someone who thrives in a fast-paced environment and values teamwork and customer service. Walmart seeks individuals who are flexible, positive, and excellent communicators.
- Flexibility to adapt to changing work assignments and schedules.
- Attention to detail to ensure order accuracy and quality.
- Teamwork skills to collaborate effectively with colleagues.
- Communication skills to interact positively with customers and team members.
- Commitment to safety and hygiene standards to maintain a clean work environment.
How to Apply
Ready to join the Walmart team? Apply through the official job posting link and take the first step towards a rewarding career.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This OMNI Customer Fulfillment Associate role at Walmart in Richmond Hill is perfect for candidates who excel in flexibility, attention to detail, and teamwork. On your resume, emphasize any experience with order fulfillment, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in retail or customer service, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like order picking, customer service, and quality assurance that appear in the posting. Quantify your achievements where possible (e.g., “maintained 98% accuracy in inventory counts” or “served 50+ customers daily”). Write a brief cover letter expressing your genuine interest in Walmart and why you’re excited about this opportunity in Richmond Hill. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Walmart‘s values, recent news, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service skills. Common questions may include scenarios about teamwork, handling pressure, and customer interactions. Dress appropriately for a retail environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.