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Food Service Counter Attendant – Tim Hortons – Sydney, NS

Location: Nova Scotia | Company: Tim Hortons

Tim Hortons in Sydney, Nova Scotia is looking for a Food Service Counter Attendant to join their team. If you enjoy working in a lively coffee shop setting where no two shifts are exactly alike, this could be the right fit for you. It’s a hands-on role that keeps you moving and puts you right at the heart of customer service.

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Day to day, you’ll be taking customer orders, preparing and serving food and beverages, and keeping the workspace clean and organized. Whether you’re working the counter during the morning rush or helping close up in the evening, you’ll play a key part in keeping the shop running smoothly.

About the Role: Food Service Counter Attendant

This position covers a wide range of duties across the coffee shop environment. You’ll be responsible for serving customers at the counter, packaging take-out orders, portioning and wrapping foods, and preparing simple food items. You’ll also operate equipment like the grill and electronic cash register, making sure every order is handled efficiently and accurately.

Maintaining a clean and sanitary kitchen is a big part of this job. From washing dishes and scouring pots to sweeping floors and handling cleaning products properly, you’ll help uphold the high standards Tim Hortons is known for. Working in a fast-paced, physically demanding setting means you’ll need to stay organized, work well under pressure, and keep a positive attitude throughout your shift.

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Benefits and Salary

This position offers a wage of $16.75 per hour, with hours ranging from 30 to 45 per week. On top of your base pay, you’ll also have the opportunity to earn gratuities. The benefits package includes a dental plan, health care plan, and vision care benefits, giving you solid coverage as part of your total compensation.

Job Details

📌 Job Type: Shift / On Call

🏢 Company: Tim Hortons

📍 Location: Sydney, NS

🗓️ Date Posted: June 23, 2026

⏱️ Schedule: Early morning, morning, evening, day, weekend, shift, on call

💰 Pay: $16.75/hour (30–45 hours/week)

Responsibilities

As a Food Service Counter Attendant at Tim Hortons, your shifts will involve a mix of customer-facing service and behind-the-scenes kitchen tasks. Staying on top of both areas is what keeps the operation running well and customers coming back.

  • Take customers’ orders at the counter and ensure accuracy with every transaction using the electronic cash register
  • Prepare, heat, and finish simple food items and serve customers at counters or buffet tables
  • Package and portion take-out food and wrap items for freshness and presentation
  • Operate dishwashers and wash dishes, glassware, and flatware by hand as needed
  • Stock refrigerators, salad bars, and replenish condiments and supplies at tables and serving areas
  • Clean and sanitize the kitchen, including work surfaces, cupboards, storage areas, appliances, and equipment
  • Sweep, mop, wash, and polish floors and remove kitchen garbage and trash
  • Handle and store cleaning products safely and keep records of food quantities used

Requirements / Skills

Tim Hortons is open to training the right candidate, so prior food service experience isn’t required — though it’s always a bonus. What matters most is that you’re dependable, personable, and ready to contribute to a team that keeps things moving during busy rushes and quieter moments alike.

  • Education: Secondary school graduation certificate or equivalent experience
  • Reliability and dependability — showing up on time and ready to contribute every shift
  • Client focus and strong interpersonal skills for positive customer interactions
  • Ability to multitask in a fast-paced, physically demanding environment
  • Team player mindset with initiative and a positive attitude
  • Physical capability to stand for extended periods and handle items up to 9 kg (20 lbs)
  • Own transportation to reliably get to and from your shifts

How to Apply

To apply, visit the official job posting using the link below. Make sure your resume is up to date before submitting your application.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Food Service Counter Attendant role at Tim Hortons in Sydney is perfect for candidates who excel in customer service, multitasking, and working in a fast-paced environment. On your resume, emphasize any experience with food preparation, cash handling, or kitchen sanitation, attention to detail, and your ability to work under pressure. If you’ve previously worked in food service, retail, or hospitality, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like food service, counter attendant, and customer orders that appear in the posting. Quantify your achievements where possible (e.g., “served 60+ customers per shift” or “maintained a clean and sanitary workstation across all shifts”). Write a brief cover letter expressing your genuine interest in Tim Hortons and why you’re excited about this opportunity in Sydney. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Tim Hortons‘s values, menu offerings, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your reliability, teamwork, and customer service skills. Common questions may include scenarios about handling a busy rush, dealing with a difficult customer, or working as part of a team. Dress appropriately for a food service environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, shift scheduling, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.