Customer Rep-Station – FedEx Canada – Stoney Creek, ON

Join the dynamic team at Federal Express Corporation Canada as a Customer Rep-Station in the vibrant city of Stoney Creek, Ontario. This role is perfect for those who thrive in a fast-paced environment and enjoy providing top-notch customer service.

As a Customer Rep-Station, you’ll be the face of FedEx, ensuring customers receive accurate information and assistance. This role involves administrative duties that are crucial for maintaining efficient operations. You’ll also have the opportunity to promote sales and generate incremental revenue.

About the Role: Customer Rep-Station

In this position, you will provide accurate information and assistance to customers, ensuring a seamless experience. Your duties will include performing administrative tasks necessary for smooth operations. You’ll also be responsible for promoting continued sales and identifying potential revenue opportunities.

Compliance and safety are key aspects of this role. You must be able to complete and achieve minimum thresholds on mandatory testing and training. Operating in a PC windows environment is essential, as well as the ability to lift packages up to 70 lbs and maneuver packages weighing up to 150 lbs with appropriate equipment.

Benefits and Salary

While the salary is not explicitly stated, working with FedEx comes with a variety of benefits. You’ll be part of an inclusive workplace that values diversity and supports your professional growth.

Responsibilities

As a key player in the FedEx team, your day-to-day work will involve ensuring customer satisfaction and operational efficiency. Your responsibilities are vital for maintaining the company’s reputation and driving business success.

• Provide accurate information and assistance to customers
• Perform administrative duties for efficient operations
• Promote sales and identify potential revenue opportunities
• Ensure compliance with training and safety standards
• Operate in a PC windows environment effectively

Requirements / Skills

The ideal candidate will be someone who excels in customer service and thrives in a dynamic work environment. FedEx values individuals with strong communication skills and the ability to handle pressure effectively.

• High school diploma/equivalent with a preference for a college diploma
• Knowledge of Canadian Customs regulations
• Ability to lift and maneuver heavy packages
• Excellent interpersonal and verbal communication skills
• Good analytical and problem-solving skills
• Demonstrated ability to handle stress in a pressured environment

How to Apply

Interested candidates should apply through the official FedEx careers page to ensure their application is reviewed promptly.

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