Operations Manager – Amazon – Burnaby, BC

Join Amazon as an Operations Manager in Burnaby, BC, and play a key role in driving the success of one of the world’s largest fulfillment networks. In this leadership position, you’ll oversee a team of salaried and hourly associates, ensuring the highest levels of safety, quality, and performance are maintained while meeting customer expectations.

If you thrive in a fast-paced, data-driven environment and are passionate about team development and operational excellence, this is your opportunity to make a significant impact. Amazon offers unparalleled opportunities for career advancement and professional growth.

What Does an Operations Manager Do?

As an Operations Manager, you’ll lead and develop a team of salaried and hourly associates, focusing on mentoring, motivation, and driving operational success. Your role will involve balancing productivity goals with safety, quality, and customer delivery standards. By leveraging data-driven decisions and problem-solving, you’ll contribute to maintaining Amazon’s industry-leading fulfillment network.

This role is ideal for individuals with strong leadership skills, a passion for customer service, and the ability to execute large-scale projects with site and regional impact. From overseeing daily workflows to collaborating with cross-functional teams, your contributions will directly influence Amazon’s ability to deliver millions of smiles worldwide.

Your Responsibilities

• Team Leadership: Support, mentor, and motivate salaried and hourly associates to achieve operational goals.
• Project Management: Lead large-scope projects with significant site and regional impact.
• Productivity Planning: Build and execute productivity plans by analyzing forecasts and collaborating with other leaders.
• Operational Excellence: Manage safety, quality, productivity, and customer delivery promises.
• Cross-Functional Collaboration: Partner with teams including Safety, Engineering, Loss Prevention, Quality Assurance, and HR to meet business objectives.
• Physical Involvement: Lift up to 49 lbs, work in noisy environments, and manage variable temperatures.

What You’ll Bring

• BASIC QUALIFICATIONS:
  • 3+ years of employee and performance management experience.
  • Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
  • Flexibility to work varied schedules, including weekends, nights, and holidays.
• PREFERRED QUALIFICATIONS:
  • 1+ year of experience in performance metrics, process improvement, or lean techniques.

Why Join Amazon?

Amazon offers more than just a job; it’s a chance to lead, innovate, and grow. As part of our team, you’ll enjoy:

• Opportunities for career advancement and personal development.
• A collaborative and inclusive work environment.
• Comprehensive benefits, competitive compensation, and equity options.

How to Apply

Are you ready to lead as an Operations Manager in Burnaby, BC? Click below to apply and take the next step in your career with Amazon!

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