Team Leader – Dollarama – Windsor, ON

Dollarama is hiring a hands-on Team Leader for its Windsor store (Store #789). You’ll be the go-to person on the floor—supporting associates, keeping key bays full, and making sure customers get quick, friendly service. On busy shifts, you’ll set the pace, jump in where needed, and keep the store easy to shop from front door to checkout.

If you’ve led people in retail and enjoy high-volume days where priorities change fast, this role gives you room to grow. You’ll supervise day-to-day execution, coach new hires, and help the team hit standards without slowing down the shopper experience.

About the Role

As a Team Leader, you’ll guide associates through the essentials: recovery and facing, fast replenishment, clean aisles, accurate signage, and simple solutions when issues pop up. You’ll keep an eye on task lists and adjust on the fly—clearing a queue, resetting a promo bay, or helping a teammate learn a new routine.

You’ll also handle cash management and opening/closing routines, track attendance and breaks, and support on-the-job training so new skills stick. When customer concerns arise, you’ll listen, resolve the issue, and leave the shopper with a positive impression.

Benefits and Salary

Dollarama offers employees a competitive package, including:

• 📅 Weekly pay
• 🎂 Paid vacation and Birthday Leave
• 💰 Retirement plan
• 📈 Opportunities for career growth

Salary varies depending on experience.

Requirements / Skills

• 1+ year of retail experience
• 1+ year leading or supervising a team
• Clear, direct communication and coaching style
• Proven ability to prioritize and keep tasks moving
• Availability for day, evening, and weekend shifts
• Comfort working in a fast-paced, high-volume environment
• Desire to grow into broader leadership responsibilities

Responsibilities

• Lead and support associates on the sales floor; model friendly, fast service
• Maintain merchandising standards, recovery, and daily restocking
• Handle customer concerns promptly and professionally
• Perform cash management, opening/closing, and key-holder duties
• Track breaks, time, and attendance; help coordinate shift coverage
• Assist with inventory routines and train new team members
• Keep safety, cleanliness, and backroom organization on point

How to Apply

Interested in joining Dollarama’s Windsor team as a Team Leader? Apply directly through the official careers page below:

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