Sr. Operations Administrator/DG – FedEx Canada – London, ON

Join Federal Express Corporation Canada as a Sr. Operations Administrator/DG in the vibrant city of London, Ontario. This role is perfect for someone who thrives in a dynamic environment and enjoys a mix of clerical and operational duties.

As a Sr. Operations Administrator/DG, you’ll be the backbone of our hub and station operations. From handling linehaul and records management to ensuring quality assurance and customer service, your role is crucial in maintaining our high standards of service.

About the Role: Sr. Operations Administrator/DG

Your main duties will include performing clerical and administrative functions across various operational areas. You’ll manage damaged and incorrectly addressed packages, ensuring timely delivery. As the first line of contact for customers, your role is pivotal in addressing their concerns efficiently.

Compliance with safety standards and teamwork are essential. You’ll need to maintain all dangerous goods certifications and adhere to labeling and documentation requirements. Working in a fast-paced environment, you’ll handle various tasks with precision.

Benefits and Salary

While the specific salary isn’t mentioned, this part-time position offers a structured schedule from Tuesday to Saturday, allowing for work-life balance. The company is committed to fostering an inclusive and respectful workplace.

Responsibilities

In this role, you’ll engage in a variety of tasks that ensure the smooth operation of our facilities. Your responsibilities will directly impact our delivery efficiency and customer satisfaction.

• Perform clerical and administrative functions for hub and station areas
• Manage damaged and incorrectly addressed packages
• Serve as the first line of contact for customer issues
• Ensure compliance with dangerous goods handling and documentation
• Maintain high standards of quality assurance and customer service

Requirements / Skills

We’re looking for candidates who excel in customer service and have strong organizational skills. A commitment to safety and attention to detail is crucial.

• High School Diploma or GED required
• Four years of customer service or related experience
• Software skills, including Microsoft Office proficiency
• Strong organizational and multi-tasking abilities
• Ability to lift up to 70 lbs and maneuver packages up to 150 lbs

How to Apply

Interested candidates are encouraged to apply through the official FedEx Careers portal. Ensure your application highlights your relevant experience and skills.

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