Shift Supervisor – Tim Hortons – Richmond Hill, ON

Take your leadership skills to the next level by joining Tim Hortons as a Shift Supervisor in Richmond Hill, ON. In this pivotal role, you’ll be responsible for ensuring exceptional guest satisfaction, supervising daily operations, and supporting team development.

This position offers the opportunity to manage a multi-million-dollar operation, deliver excellent customer service, and foster a collaborative and efficient environment. Whether you’re assisting in training, overseeing shifts, or solving guest-related concerns, you’ll be at the heart of creating the Tim Hortons experience.

Lead, Supervise, and Excel

As a Shift Supervisor, your responsibilities will include:

• Training and monitoring team members to ensure adherence to food safety procedures.
• Acting as Cash Manager during shifts, including setting up and verifying cash registers.
• Conducting pre-shift walk-throughs to ensure the restaurant is ready for peak service times.
• Partnering with the Restaurant Management team to optimize schedules, enhance team retention, and achieve operational goals.
• Supervising and delegating tasks to ensure compliance with company policies and quality standards.
• Resolving guest-related issues promptly to maintain high levels of customer satisfaction.

This is your opportunity to take on a dynamic leadership role, supporting a fast-paced environment and contributing to the success of one of Canada’s most iconic brands.

Why Work at Tim Hortons?

Joining Tim Hortons as a Shift Supervisor comes with exciting benefits, including:

• Opportunities for growth into restaurant management roles.
• A flexible schedule to support work-life balance.
• A supportive team environment where guests are your neighbors and co-workers are your friends.
• The chance to make a real impact in a guest-first environment.

Qualifications and Skills

Required Skills:

• Flexible availability for opening, midday, and closing shifts.
• Strong team leadership and problem-solving skills.
• Commitment to delivering exceptional guest experiences.

Preferred Qualifications:

• Experience at Tim Hortons or in quick-service restaurant leadership roles.
• Proven ability to train and develop team members.

How to Apply

Step into a leadership role at Tim Hortons and help shape the guest experience in Richmond Hill, ON. This is your opportunity to mentor a team, manage daily operations, and drive the success of a globally recognized brand.

Click below to apply and start your journey toward restaurant management excellence.

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