Senior Advisor, Training & Development – Dollarama – Mont-Royal, QC

Dollarama is a Canadian large market capitalization company included in the S&P/TSX 60 index, with more than 1600 stores and 28,000 employees across Canada. As a Senior Advisor, Training & Development, you will join the HR team reporting to the Director, Training and Development, responsible for designing, managing, and executing projects to standardize and strengthen training, engagement, and HR practices across the organization.

With a focus on project management and organizational learning, you will maintain and build initiatives such as onboarding programs, technical skills training, leadership programs, and engagement programs. You may occasionally support other business facets (e.g., Operations), leveraging your bilingual expertise and strong interpersonal skills to enhance HR transformation in a fast-growing retail environment.

About the role: Senior Advisor, Training & Development

In this role, you will maintain and build up initiatives presently in place, including onboarding programs, technical skills training, leadership programs, and engagement programs. You will design, develop, and implement HR programs and initiatives, managing project life cycles and budgets to ensure consistent, high-quality learning initiatives across the organization.

You will develop tools and supports for managers and employees to enhance organizational learning, plan and facilitate meetings, workshops, and trainings, and partake in process mapping, systems development, or policy design as needed. You will perform data analysis, monitor market trends, and report findings to support continuous improvement in training and development practices, partnering and influencing stakeholders at all levels.

Benefits and Salary

Competitive Corporate Benefits: Dollarama offers a comprehensive benefits package typical of large retailers, including health coverage, retirement savings plans, and employee discounts. Understanding HR advisor benefits and growth opportunities in a fast-growing retail environment can help you evaluate long-term career prospects.

Career Growth & Travel: In this role, you will gain experience in HR transformation, process change, and leadership development across multiple business units. Up to 30% national travel provides exposure to diverse operations. While specific salary details are not provided, research training and development manager salary Quebec benchmarks to prepare for negotiations.

Requirements / Skills

Education & Experience: Bachelor’s degree in a related field (Business, HR, Project Management, Psychology, etc.) and a minimum of five (5) years in a similar role, ideally in retail. Must be fully bilingual in English and French (verbal and written).

Technical & HR Skills: In-depth knowledge of Microsoft Office Suite tools, experience with Insights Discovery or similar an asset, HR transformation and process change experience, and strong project management skills. You will design and implement learning initiatives, develop tools for managers and employees, and conduct data analysis and market trend monitoring.

• Bachelor’s degree in related field (Business, HR, Project Management, Psychology, etc.)
• Minimum five (5) years in a similar Training & Development role, ideally in retail
• Fully bilingual in English and French (verbal and written)
• In-depth knowledge of Microsoft Office Suite
• Experience with Insights Discovery (or similar) considered an asset
• Experience in HR transformation, process changes, and implementations
• Experience partnering and influencing stakeholders at all levels
• Experience designing and implementing learning initiatives and engagement programs
• Excellent verbal and written communication skills
• Strong presentation and coaching skills
• Customer service oriented with a positive, friendly disposition
• Strong project management skills considered an asset
• Ability to plan and facilitate meetings, workshops, and trainings
• Experience in data analysis, market trend monitoring, and reporting
• Up to 30% national travel; valid driver’s license and vehicle access when needed

How to Apply

If you’re ready to join Dollarama as a Senior Advisor, Training & Development and drive HR programs and learning initiatives across a leading retail network, click the button below to apply through Dollarama’s careers site.

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