Operations Manager – Amazon – Oklahoma City, OK

Amazon’s Worldwide Operations network delivers millions of packages to customers daily, and we are seeking a highly motivated Operations Manager to lead a team of salaried and hourly employees in Oklahoma City.

In this pivotal role, you will engage and inspire your team to achieve the highest standards of safety, quality, and performance during their shifts. By leveraging data-driven decisions and problem-solving skills, you will drive improvements in efficiency and productivity, ensuring timely delivery of customer orders.

This Operations Manager role offers significant professional growth as Amazon continues to expand its fulfillment network, creating numerous career opportunities. You will be responsible for mentoring your team, managing large-scale projects, and collaborating across departments to meet key business objectives.

About the Role

As an Operations Manager at Amazon, you will lead a team within the fulfillment network, ensuring customer orders are fulfilled on time and with the highest quality. You will be directly responsible for team performance, leading large projects, driving process improvements, and motivating your workforce to achieve operational excellence.

In this role, you’ll collaborate with departments such as Safety, Engineering, Loss Prevention, and Human Resources to develop and implement productivity plans that align with Amazon’s standards and goals.

Key Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and data analysis.
• Collaborate with teams across departments to meet business objectives.
• Maintain safety, quality, and productivity standards for your team.
• Lift up to 49 pounds, stand/walk for up to 12 hours, and work in variable weather conditions.
• Work in a noisy environment and climb/descend stairs as needed.

Basic Qualifications

• 3+ years of employee and performance management experience.
• Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Flexibility to work a varied schedule including weekends, nights, and holidays.

Preferred Qualifications

• 1+ years of experience with performance metrics, process improvement, or lean techniques.
• Experience managing a team of 2+ salaried employees and 70+ indirect employees.
• Experience with Lean process, Kaizen, and/or Six Sigma methodologies.
• Strong analytical and problem-solving skills.
• Excellent communication and customer service skills.
• Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
• Experience in military, manufacturing, biotech, logistics, or distribution environments.

Compensation & Benefits

Amazon offers competitive compensation based on experience, along with a comprehensive benefits package that includes:

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan
• Employee Assistance Program (EAP)
• Training and Development Programs

Why Amazon?

Amazon is committed to providing a diverse and inclusive workplace. As the world’s most customer-centric company, Amazon ensures that its fulfillment network operates efficiently to deliver smiles to customers around the world.

By joining Amazon as an Operations Manager, you will have access to career growth opportunities, collaboration with top talent, and the ability to make a meaningful impact on a global scale.

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How to Apply

Apply today for the Operations Manager role at Amazon and join a team dedicated to operational excellence and customer satisfaction!