Operations Manager – Amazon Fulfillment – Calgary, AB
Location: Calgary, AB | Company: Amazon
Are you a results-driven leader ready to take on one of the most impactful roles in operations management? Amazon Canada is hiring an Operations Manager at its Calgary Fulfillment Center. This is a unique opportunity to lead and develop both salaried and hourly teams, driving safety, productivity, and performance in a fast-paced environment.
With millions of packages delivered daily, Amazon relies on strong leaders who can build strategies, make data-driven decisions, and deliver excellence in every mile of the fulfillment process. If you’re passionate about leadership and process improvement, this role is your chance to grow with a global logistics powerhouse.
About the Role: Operations Manager
As an Amazon Operations Manager, you will oversee critical functions within the fulfillment workflow—from first mile (inventory storage), to middle mile (transportation), and last mile (final delivery). You’ll play a vital role in ensuring customer orders arrive on time while maintaining the highest levels of safety, quality, and team engagement.
This position also offers opportunities for career advancement as Amazon continues to expand its fulfillment network across Canada.
Key Responsibilities
- Lead, mentor, and motivate both salaried and hourly workforce.
- Execute large-scale projects with site and regional impact.
- Develop and implement productivity plans through forecasts and workload balancing.
- Oversee safety, quality, and customer delivery standards.
- Collaborate with cross-functional teams including HR, Safety, Engineering, and QA.
- Perform physical tasks: lifting up to 49 lbs, standing/walking for 12 hours, and climbing stairs.
Job Details
📌 Position: Operations Manager
🏢 Company: Amazon Canada Fulfillment Services, ULC
📍 Location: Calgary, Alberta, Canada
🗂️ Department: Fulfillment & Operations Management
Qualifications
- 3+ years of employee and performance management experience.
- Bachelor’s degree OR 2+ years of Amazon (FTE/blue badge) experience.
- Flexibility to work weekends, nights, and holidays as needed.
- Preferred: 3+ years of experience in performance metrics, lean techniques, or process improvement.
How to Apply
Take charge of a team and lead Amazon’s fulfillment operations to the next level. Apply now to become an Operations Manager in Calgary, AB.
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Job Summary & Tips for Applying
Application tips: Emphasize your leadership achievements, process improvement projects, and metrics-driven results. Highlight your ability to manage large teams in high-pressure environments.
Interview prep: Expect scenario-based questions around managing workforce performance, balancing operational priorities, and implementing efficiency improvements while maintaining a safe work environment.