OMNI Customer Fulfillment Associate – Walmart – Ottawa, ON
Location: Ottawa, ON | Company: Walmart Store
Join Walmart as an OMNI Customer Fulfillment Associate in Ottawa, ON, where you’ll be a crucial part of the team ensuring exceptional customer experiences. This role focuses on picking, packing, and dispensing online orders with precision and care, adhering to safety and hygiene standards.
As an OMNI Customer Fulfillment Associate, you’ll be responsible for tasks such as stock rotation, customer service, and maintaining food safety standards. You’ll play a key role in ensuring customer satisfaction and loyalty.
About the Role: OMNI Customer Fulfillment Associate
In this role, you’ll efficiently pick and assemble orders from various temperature areas, ensuring timely delivery to customers. You’ll pack orders with attention to detail, ensuring the correct products and quantities are selected, and that they meet quality standards.
You’ll also be responsible for maintaining a clean and hygienic work area, adhering to health & safety protocols, and collaborating with your team to improve operational procedures and customer satisfaction.
Benefits and Salary
The starting pay for this position is $17.75/hour. Benefits include Stock Options, Comprehensive Benefits*, Life Insurance*, Paid Time Off*, Store Discount, and more. Note that some benefits are based on hours or employment status.
Job Details
📌 Job Type: Regular/Permanent (Retail Hourly)
🏢 Company: Walmart
📍 Location: 2277 Riverside Dr, Ottawa, ON K1H 7X6, Canada
🆔 Requisition ID: R-2398300
🗓️ Date Posted: 2026-01-20
⏱️ Schedule: Morning, afternoons, evenings, nights
💰 Pay: Starting from $17.75/hour (based on experience)
Responsibilities
As a OMNI Customer Fulfillment Associate, you’ll be the backbone of our operations, ensuring that customer orders are fulfilled accurately and efficiently. Your role is vital in maintaining customer satisfaction and loyalty.
- Pick and assemble orders with care and accuracy
- Pack orders ensuring correct product selection and quality
- Maintain a clean and hygienic work area, adhering to safety and food hygiene standards
- Document and label orders correctly
- Participate in continuous improvement initiatives
- Balance fulfillment tasks with customer interaction
Requirements / Skills
The ideal candidate brings a positive attitude and genuine passion for customer service. Whether you have previous retail experience or are just starting your career, Walmart provides the training and support you need to succeed.
- Attention to detail to ensure order accuracy
- Team player with strong communication skills
- Ability to work in a fast-paced environment
- Flexibility to adapt to changing work assignments
How to Apply
Interested candidates are encouraged to apply through the official Walmart careers page.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This OMNI Customer Fulfillment Associate role at Walmart in Ottawa is perfect for candidates who excel in attention to detail, customer service, and teamwork. On your resume, emphasize any experience with order fulfillment, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in retail, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like order accuracy, customer interaction, and team collaboration that appear in the posting. Quantify your achievements where possible (e.g., “maintained 98% accuracy in inventory counts” or “served 50+ customers daily”). Write a brief cover letter expressing your genuine interest in Walmart and why you’re excited about this opportunity in Ottawa. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Walmart‘s values, recent news, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your relevant skills. Common questions may include scenarios about customer service, teamwork, handling pressure. Dress appropriately for a retail environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.