Member Service Assistant – Costco Wholesale – Winnipeg, MB

Costco Wholesale Canada is looking for a Member Service Assistant to join their team and provide exceptional service to members.

In this role, you’ll be responsible for conducting hourly warehouse safety and security checks, greeting members, verifying membership cards, and keeping entry counts. Your contributions will directly impact the smooth operation and security of the warehouse.

About the Role: Member Service Assistant

You’ll be actively greeting members, verifying membership cards, and maintaining a high level of member service. In addition, you’ll perform warehouse safety and security checks both on foot and using your personal vehicle. Checking member receipts at the exit and thanking them is also part of your responsibilities to ensure compliance and accuracy.

Compliance with health and safety regulations is essential in this role. You’ll need to correct any safety and security issues such as spills, trip hazards, and blocked exits. Additionally, reporting to the duty manager and attending regular safety meetings are part of your duties.

Benefits and Salary

While specific salary details aren’t provided, Costco is known for offering great pay and comprehensive benefits, making it a great place to work.

Responsibilities

As a Member Service Assistant, you’ll be the first point of contact for members, ensuring a smooth and welcoming experience. Your attention to detail and commitment to security will directly impact member satisfaction and warehouse safety.

• Conduct hourly safety and security checks throughout the warehouse and perimeter
• Greet members, verify membership cards, and offer assistance as needed
• Monitor warehouse access and report suspicious activities
• Check accuracy and validity of member receipts at the exit
• Provide prompt and courteous member service and assist with product locations
• Ensure the entrance and exit areas are clean and presentable

Requirements / Skills

The ideal candidate brings a positive attitude and a genuine passion for customer service. Whether you have previous experience or are just starting your career, Costco Wholesale Canada Ltd. provides the training and support you need to thrive.

• High School Diploma or GED preferred
• Valid Driver’s License and vehicle required for security checks
• Ability to perform security and safety checks effectively
• Strong communication skills to interact with members
• Capability to work independently and report findings accurately

How to Apply

To apply, please submit your application through the official posting on the Costco careers page.

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