Field Sales Specialist Ocean Freight – DHL – Montréal, QC

DHL Global Forwarding is looking for a driven Field Sales Specialist – Ocean Freight to join their team in Montréal, Quebec. As part of a seasoned sales force at one of the world’s most recognized logistics companies, you’ll be building meaningful business relationships and delivering tailored ocean freight solutions to mid- and large-sized clients. This is a field-focused, client-facing role with real earning potential and room to grow.

Day to day, you’ll be out in the market — prospecting new accounts, managing existing business customers, and collaborating with product and trade lane specialists to close deals that truly align with customer supply chain needs. If you thrive in a competitive B2B sales environment and have solid experience in freight forwarding, this role is built for someone like you.

About the Role: Field Sales Specialist Ocean Freight

This position centres on building a strong sales pipeline and converting prospects into long-term DHL Global Forwarding clients. You’ll manage a portfolio of medium to large business customers, keeping them informed about changes in the logistics landscape and recommending DHL solutions that fit their needs. A significant portion of your time (~80%) will be spent on face-to-face customer visits, so a personal vehicle is required.

You’ll work cross-functionally with internal product teams, trade lane specialists, and other sales channels within DPDHL to deliver a full supply chain of services. You’ll also be responsible for gathering RFI/RFP/RFQ information, preparing implementation documentation, and using the DGF CRM tool for pipeline reporting and performance analysis. Bilingualism in French and English is essential, as you’ll serve both English-speaking clients in Canada and internationally.

Benefits and Salary

DHL offers a competitive base salary of CAD $90,000 – $120,000, plus an incentive program and comprehensive benefits package. Employees also benefit from a flexible, hybrid work environment and access to a diverse and inclusive culture focused on professional growth and development. DHL is recognized as a Global Top Employer across 6 regions and 35 countries, with robust training programs and certification opportunities available to all staff.

Responsibilities

As a Field Sales Specialist – Ocean Freight, your work will be centred on identifying new business opportunities, nurturing client relationships, and delivering solutions grounded in deep knowledge of the ocean freight market. The role demands both strategic thinking and hands-on execution — from cold prospecting to contract implementation and ongoing account management.

• Develop a strong sales pipeline and actively pursue new business opportunities in the mid- to large-size customer segment
• Prospect, win, and manage medium to large business accounts from initial contact through implementation and beyond
• Advise clients on changes in the logistics environment, including regulations, market shifts, and product updates
• Build rapport and trust with clients by thoroughly understanding their supply chain needs and offering tailored DHL solutions
• Close deals by connecting customer requirements with the right DHL product offerings and demonstrating measurable value
• Conduct joint visits with product teams and trade lane specialists to review customer churn and retention strategies
• Collaborate across DPDHL sales channels to deliver a comprehensive suite of services to clients
• Gather and prepare RFI/RFP/RFQ documentation to support proper customer onboarding and operational handover in line with SLAs and SOPs
• Utilize the DGF CRM tool for pipeline reporting, analysis, and performance tracking

Requirements / Skills

The right candidate brings a proven track record in B2B freight sales, a deep understanding of ocean freight products, and the confidence to work independently in a field-heavy role. DHL values people who combine analytical thinking with a genuine passion for client relationships and who can communicate fluently in both official languages.

• Ocean Freight expertise: 3 to 5 years of experience in a similar sales or freight forwarding role
• Sales track record: demonstrated success in meeting or exceeding KPIs in competitive markets
• Communication and presentation: superior skills for client-facing interactions, proposals, and workshops
• Bilingualism (French & English): required both orally and in writing, as the role serves anglophone clients and international contacts
• Self-motivation and organization: high degree of initiative, confidence, and time management ability
• Computer proficiency: strong skills including CRM tools and standard business software
• Valid driver’s licence and personal vehicle: required for approximately 80% field-based client visits
• Legal authorization to work in Canada: visa sponsorship is not available for this position

How to Apply

To apply for this position, use the official link below to submit your application directly on the DHL careers portal. Make sure your resume is up to date and reflects your experience in ocean freight and B2B sales before submitting.

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