Electronics/Majors Sales Assistant – Costco – Richmond, BC
Location: Vancouver, BC | Company: Costco Wholesale
If you’re passionate about technology, major appliances, and helping people find the right product for their needs, Costco’s Richmond, BC warehouse has an exciting opportunity waiting for you. The Electronics/Majors Sales Assistant role puts you right in the heart of the action — working across the major appliances, jewellery, and electronics sections of one of Canada’s most trusted warehouse retailers.
This isn’t just a stocking role. You’ll be the go-to person members turn to when they’re making big purchasing decisions. From demonstrating the latest tech to helping load a new appliance onto a cart, your product knowledge and customer service skills will make a real difference every single day on the floor.
About the Role: Electronics/Majors Sales Assistant
As an Electronics/Majors Sales Assistant at Costco Richmond, you’ll be responsible for delivering an exceptional shopping experience in some of the most high-value departments in the warehouse. You’ll answer member questions, demonstrate products, explain features and specifications, and ensure your department always looks its best. Staying sharp on the latest trends means regularly reading industry publications and product reviews to keep your knowledge fresh and relevant.
Beyond member interaction, you’ll play an important role in merchandising, inventory management, and department upkeep. Communicating with your Area Manager about product quantities, pricing, and promotions, as well as maintaining signage accuracy, are all part of the job. Costco values teamwork, and you’ll be expected to pitch in wherever needed to keep the warehouse running smoothly and safely.
Benefits and Salary
This position offers a starting wage of $20.00 per hour. Costco is well known across Canada for offering employees a strong total compensation package that goes well beyond base pay. Employees at Costco typically enjoy benefits such as health and dental coverage, competitive wages, paid time off, and a supportive team environment. Costco has long been recognized as one of Canada’s top employers, making this an opportunity worth pursuing.
Job Details
📌 Job Type: Hourly
🏢 Company: Costco
📍 Location: 9151 Bridgeport Road, Richmond, BC V6X 3L9
💰 Pay: $20.00 per hour
Responsibilities
The day-to-day responsibilities of an Electronics/Majors Sales Assistant are varied and engaging. You’ll spend your shift balancing member-facing service with behind-the-scenes department maintenance, ensuring both the customer experience and the physical department are always in top shape. Here’s what you can expect to be doing regularly:
- Provide prompt and courteous service to members across the major appliances, electronics, and jewellery departments
- Demonstrate products and clearly explain features, functions, and specifications to help members make informed decisions
- Assist members in loading large or heavy products onto their carts safely
- Stay current on industry trends by regularly reading trade magazines, product reviews, and experimenting with merchandise to understand its capabilities
- Communicate with the Area Manager regarding product quantities, pricing, delivery timelines, and upcoming promotions
- Maintain merchandising standards including setting up displays, facing and aligning product, and restocking shelves to keep product levels high
- Process member returns by checking and approving returned product, and verify accuracy of product signage and price markings
- Participate in merchandise moves and assist forklift drivers by reviewing stocking lists and moving product to the sales floor
- Maintain a clean and organized department including the security lock-up area, sweeping the floor, and clearing debris
Requirements / Skills
Costco is looking for someone who genuinely enjoys helping people and has a natural curiosity about technology and consumer electronics. The ideal candidate brings sales experience and a willingness to continuously learn about the products they sell. Here’s what you’ll need to be considered:
- High School Diploma or GED is preferred for this position
- Sales experience is a strong asset — candidates with a background in sales will be given preference
- Must pass Costco’s PC/Electronics knowledge test as part of the hiring process
- Strong communication skills to clearly explain product features and address member questions with confidence
- Ability to work in a fast-paced environment while maintaining accuracy and a high standard of customer service
- For positions in Quebec locations, candidates must be able to communicate in both French and English (oral and written)
How to Apply
Ready to bring your passion for electronics and customer service to one of Canada’s best employers? Submit your application directly through the official Costco job posting. Don’t miss this chance to join the team at the Richmond, BC warehouse and build a rewarding career with Costco.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Electronics/Majors Sales Assistant role at Costco in Richmond is perfect for candidates who excel in product demonstrations, customer service, and sales. On your resume, emphasize any experience with electronics or appliance retail, your ability to explain technical features in plain language, and your track record of delivering excellent member or customer experiences. If you’ve previously worked in consumer electronics, appliance sales, or retail, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like electronics sales, product demonstration, and customer service that appear in the posting. Quantify your achievements where possible (e.g., “consistently met monthly sales targets” or “assisted 40+ members daily with product selection”). Write a brief cover letter expressing your genuine interest in Costco and why you’re excited about this opportunity in Richmond. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Costco‘s values, reputation as an employer, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your sales ability and product knowledge. Common questions may include scenarios about handling difficult customer questions, upselling products, and working as part of a team under pressure. Dress appropriately for a retail environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.