Customer Fulfillment Associate – Walmart Canada – Victoria, BC

As an Customer Fulfillment Associate at Walmart Canada in Victoria, BC, you’ll pick, pack, and dispense online orders with a strong focus on accuracy, product quality, and on-time fulfillment. This is a hands-on retail role where attention to detail and safe, hygienic work practices directly impact customer satisfaction.

You’ll work across different temperature zones (including chilled/frozen areas), carefully select the freshest items, label and document orders correctly, and support customers when needed—while following Walmart safety and food hygiene standards.

About the role: Customer Fulfillment Associate

In this role, you’ll assemble online orders efficiently, pack totes in a space-smart way without compromising product quality, and ensure every order is documented and labeled properly (pick slips, labels, product codes). You’ll also help keep the work area clean and safe by cleaning spills immediately, ensuring totes are debris-free, and completing safety checks before using material handling equipment.

You may also contribute to continuous improvement by suggesting process changes that improve productivity, quality, safety, and the overall customer experience.

Benefits and Salary

Walmart lists a minimum starting rate of $18.00/hour (pay is based on experience). Benefits mentioned include Stock Options, Comprehensive Benefits*, Life Insurance*, Paid Time Off*, Live Better U, Store Discount, EQ Health, and Deferred Profit Sharing (*based on hours/employment status).

Responsibilities

• Pick and assemble online orders across various temperature zones while meeting on-time standards
• Pack orders carefully (correct items, quantities, product codes, and similar product names)
• Select the freshest items and avoid damaged products to maintain quality standards
• Label and document orders accurately (pick slips, shipping/packaging labels, etc.)
• Optimize tote fill by packing efficiently while protecting product quality
• Balance fulfillment work with customer service and help resolve issues when needed
• Follow strict safety and food hygiene standards; clean spills immediately and keep work areas/totes clean
• Use material handling equipment safely and complete required pre-use safety checks
• Support continuous improvement by suggesting changes to procedures, efficiency, safety, and quality

Requirements / Skills

• Strong attention to detail for accurate picking and packing
• Comfort working in a fast-paced environment with changing priorities
• Ability to follow strict safety and food hygiene standards
• Good communication and teamwork skills
• Flexibility to work mornings, afternoons, evenings, or nights

How to Apply

If you want a steady retail role focused on online order fulfillment and customer satisfaction, apply directly through the official Walmart Canada posting.

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