CA Expert – Apple – Coquitlam, BC
Location: Vancouver, BC | Company: Apple
Join the vibrant team at Apple as a CA Expert at the Coquitlam Centre in beautiful Coquitlam, BC. This is your chance to be part of an environment where innovation meets unparalleled customer service. At Apple, you’ll help customers discover the full potential of our products and services, creating an experience that’s uniquely Apple.
As a CA Expert, you’ll be at the heart of Apple Retail, engaging with customers and sharing your deep knowledge of Apple’s ecosystem. This role is perfect for someone who thrives on delivering exceptional customer experiences and mentoring others to achieve the same. Your passion for Apple products and services will shine as you help customers find the perfect solutions for their needs.
About the Role: CA Expert
In this role, you’ll demonstrate and sustain top-performing sales by understanding customer needs and presenting the best products and services Apple offers. You’ll stay updated on the latest Apple products and services, ensuring you can provide the most relevant information to customers. Supporting your peers by sharing your expertise is also a key part of this role.
You’ll contribute to a culture of inclusion and diversity, respecting differences and fostering an environment where everyone can do their best work. Compliance with Apple’s values and maintaining accuracy in all processes are essential.
Benefits and Salary
Apple offers a competitive base pay range from $27.42 to $36.59/hr, with most new hires starting at the lower end. In addition to base pay, you’ll have the opportunity to participate in Apple’s stock programs and benefit from comprehensive medical and dental coverage. Apple supports formal education and offers reimbursement for educational expenses related to career advancement.
Job Details
📌 Job Type: Retail
🏢 Company: Apple
📍 Location: Coquitlam, BC
🆔 Requisition ID: 200646523-3250
🗓️ Date Posted: Feb 12, 2026
⏱️ Schedule: Includes nights, weekends, and public holidays
💰 Pay: $27.42 – $36.59/hr
Responsibilities
As a CA Expert, your day-to-day will involve engaging with customers to understand their needs and offering tailored solutions. Your role is crucial in ensuring each customer leaves with a positive impression of Apple.
- Demonstrate top-performing sales and service to Apple customers
- Stay updated on Apple products, services, and purchase options
- Support peers by sharing product knowledge and expertise
- Maintain accuracy in all sales processes and customer interactions
- Foster an inclusive environment by respecting diversity
- Provide customer service and support in various store areas as needed
Requirements / Skills
The ideal candidate for this role is someone who excels in a fast-paced environment and has a passion for Apple products. Your ability to communicate effectively and work as part of a team will be highly valued.
- Retail or sales experience to understand customer needs effectively
- Proficiency in English for clear communication (French required in Quebec)
- Knowledge of Apple products to offer accurate information and solutions
- Ability to work flexible hours, including nights and weekends
- Track record of achieving sales targets and providing excellent customer service
How to Apply
If you’re ready to join Apple and make a difference, apply through the official job posting. Don’t miss the opportunity to be part of a company that values innovation and excellence.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This CA Expert role at Apple in Coquitlam is perfect for candidates who excel in customer service, sales, and product knowledge. On your resume, emphasize any experience with retail environments, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in technology retail, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like customer engagement, sales excellence, and Apple products that appear in the posting. Quantify your achievements where possible (e.g., “achieved 120% of sales target” or “improved customer satisfaction scores by 15%”). Write a brief cover letter expressing your genuine interest in Apple and why you’re excited about this opportunity in Coquitlam. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Apple‘s values, recent news, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service skills. Common questions may include scenarios about handling customer concerns, teamwork, and multitasking. Dress appropriately for a retail environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.