Assistant Team Leader – Dollarama – Montréal, QC

Location: Montreal, QC | Company: Dollarama

Join Dollarama as an Assistant Team Leader in vibrant Montréal, QC. This role offers an exciting opportunity to be part of a team that values its employees and provides opportunities for career growth.

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As an Assistant Team Leader, you will play a crucial role in the day-to-day operations of the store, ensuring smooth and efficient functioning. This position is perfect for someone looking to expand their leadership skills in a dynamic retail environment.

About the Role: Assistant Team Leader

In this role, you’ll be assisting the management team in overseeing store operations and staff. Key responsibilities include boxing and unboxing daily shipments, stocking products in compliance with presentation standards, and providing excellent customer service. You’ll also ensure store safety and cleanliness, manage cash operations, and participate in employee training.

Compliance with store standards is vital, and you’ll be involved in conducting managers on duty tasks, such as ensuring breaks are taken and attendance is recorded. Teamwork and leadership are essential as you contribute to a positive work environment.

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Benefits and Salary

Working with Dollarama comes with several benefits, including weekly pay, paid vacation and birthday leave, and a retirement plan. The company values career growth, offering opportunities for advancement. Salary varies based on experience.

Job Details

📌 Job Type: Full-Time or Part-Time

🏢 Company: Dollarama

📍 Location: Montréal, QC

⏱️ Schedule: Flexible availability required (day, evening, weekend)

Responsibilities

Each day as an Assistant Team Leader involves a blend of operational and leadership tasks. Your contribution ensures the store runs smoothly and customers have a positive experience.

  • Assist the management team in managing store operations and staff.
  • Box and unbox daily shipments efficiently.
  • Stock products on shelves following presentation standards.
  • Provide excellent customer service and resolve issues promptly.
  • Ensure compliance with safety and cleanliness standards.
  • Conduct managers on duty tasks, including managing breaks and attendance.
  • Perform cash management and store opening/closing duties.
  • Participate in training new employees.

Requirements / Skills

The ideal candidate is someone who thrives in a fast-paced retail environment, demonstrating strong leadership and organizational skills.

  • Retail experience of approximately one year is essential.
  • Supervisory experience of about one year is required.
  • Flexible availability is necessary to cover various shifts.
  • Organizational skills to efficiently manage time and priorities.
  • Communication and interpersonal abilities are crucial for team and customer interactions.
  • Leadership and teamwork skills are vital for success in this role.
  • Customer service orientation is key to enhancing customer satisfaction.

How to Apply

To apply, visit the official Dollarama careers page and submit your application through the mobile application for a quick recruitment process. Ensure your resume highlights your relevant experience and skills.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Assistant Team Leader role at Dollarama in Montréal is perfect for candidates who excel in leadership, customer service, and organizational skills. On your resume, emphasize any experience with retail operations, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in retail, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like retail experience, supervisory skills, and customer service that appear in the posting. Quantify your achievements where possible (e.g., “increased sales by 15%” or “managed a team of 10”). Write a brief cover letter expressing your genuine interest in Dollarama and why you’re excited about this opportunity in Montréal. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Dollarama‘s values, recent news, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership skills. Common questions may include scenarios about customer service, teamwork, handling pressure. Dress appropriately for a retail environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.