Assistant Team Leader – Dollarama – Kitchener, ON

Join Dollarama as an Assistant Team Leader in the vibrant city of Kitchener, Ontario. This is a fantastic opportunity for those looking to step into a leadership role within the retail industry.

As an Assistant Team Leader, you’ll be an integral part of the store’s management team, ensuring smooth operations and excellent customer service. This role is perfect for those who thrive in a fast-paced, dynamic environment and are eager to grow their career with a company that values its employees.

About the Role: Assistant Team Leader

In this role, you’ll be assisting the management team with overseeing store operations and staff. You’ll handle tasks such as boxing and unboxing daily shipments, stocking products, and ensuring compliance with presentation standards. Providing exceptional customer service and resolving issues will be key aspects of your day-to-day responsibilities.

You’ll also play a crucial role in maintaining store safety and cleanliness, conducting managers on duty tasks, and performing cash management duties. Your leadership will be essential in the employee training process, ensuring a well-prepared team.

Benefits and Salary

Dollarama offers a competitive starting wage of $18.1 per hour and a benefits package that includes weekly pay, paid vacation, and birthday leave. Employees can also look forward to a retirement plan and numerous opportunities for career growth.

Responsibilities

As an Assistant Team Leader, your daily activities will be crucial in ensuring the store runs smoothly and efficiently. Your leadership will directly impact customer satisfaction and team performance.

• Assist the management team in managing store operations and staff
• Box and unbox daily shipments
• Stock products on shelves in compliance with presentation standards
• Provide excellent customer service and resolve customer issues
• Ensure and contribute to compliance with store safety and cleanliness standards
• Conduct managers on duty tasks, ensuring daily breaks are taken and attendance is entered
• Perform cash management, store opening, and closing duties as needed
• Participate in the employee training process

Requirements / Skills

The ideal candidate for this role is someone who excels in a fast-paced environment and possesses strong leadership skills. Dollarama values team players who are customer service oriented and have excellent communication skills.

• Approximately one (1) year of relevant experience in the retail industry
• Approximately one (1) year in a supervisory role
• Flexible availability for day, evening, and weekend shifts
• Ability to efficiently organize time and manage priorities
• Excellent communication and interpersonal abilities
• Demonstrates leadership and teamwork skills
• Ability to multitask and prioritize in a dynamic, fast-paced, and high-volume environment
• Customer service oriented

How to Apply

To apply, please visit the official Dollarama careers page and submit your application through the provided link.

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