Assistant Manager – Tim Hortons – Oakville, ON
Location: Ontario | Company: Tim Hortons
Tim Hortons is looking for an Assistant Restaurant Manager to join their team at their Burlington and Oakville, Ontario locations. If you thrive in a fast-paced quick service environment and have a genuine passion for leading people and delivering outstanding guest experiences, this role is worth a close look.
This is a hands-on leadership position where you’ll work alongside the Restaurant Manager and Owner to keep daily operations running smoothly, maintain high standards, and build a motivated, high-performing team. It’s a role that rewards those who lead by example and genuinely enjoy the people side of restaurant management.
About the Role: Assistant Restaurant Manager
As an Assistant Restaurant Manager at Tim Hortons, you’ll be an active presence on the floor — coaching and mentoring team members, ensuring guest service, quality, and cleanliness standards are consistently met, and stepping in to support operations wherever needed. You’ll serve as a role model, setting the tone for service and professionalism across every shift.
Success in this role depends on your ability to build positive relationships with a diverse team, handle day-to-day operational challenges with confidence, and support the broader goals of the restaurant through recruiting, training, and coaching employees. Your background in the quick service industry will be a strong asset as you navigate a busy, team-oriented environment.
Benefits and Salary
This full-time Assistant Manager position offers a wage of $20.50 per hour. Beyond competitive pay, Tim Hortons provides comprehensive training, incentive and recognition programs, access to the Team Tim Hortons Scholarship Program, genuine advancement opportunities, and meaningful community involvement.
Job Details
📌 Job Type: Full-time
🏢 Company: Tim Hortons
📍 Location: 2303 Lakeshore Rd W, Oakville, ON (also Burlington, ON)
💰 Pay: $20.50/hour
Responsibilities
As an Assistant Restaurant Manager, your day-to-day will involve a mix of team leadership, operational oversight, and direct guest interaction. These responsibilities are central to maintaining the Tim Hortons standard of service and keeping your location running at its best.
- Lead by example as an enthusiastic role model, motivating team members to deliver exceptional service on every shift
- Support the Restaurant Manager and Owner in the day-to-day operations of a fast-paced restaurant environment
- Build positive relationships with a diverse team, fostering a respectful and collaborative workplace
- Train and coach team members to uphold high standards of guest service, food quality, and cleanliness
- Participate in recruiting new employees and contributing to onboarding processes
- Implement incentive and recognition programs to keep team morale and performance strong
- Engage with guests directly and ensure that every guest experience meets expectations
Requirements / Skills
The ideal candidate brings 1 to 3 years of supervisory experience in the quick service industry, paired with strong interpersonal and communication skills. Tim Hortons values team leaders who are passionate about people, take pride in their work, and are committed to growing within the organization.
- 1–3 years of quick service experience in a supervisory or leadership role
- Passion for guest service and a track record of creating exceptional guest experiences
- Strong operational knowledge of fast-paced restaurant environments
- Experience in recruiting, training, and coaching employees at a team level
- Excellent communication skills with the ability to connect with guests and team members alike
- Desire to advance in your career and commitment to continued professional growth
How to Apply
To apply for this Assistant Manager role at Tim Hortons in Oakville and Burlington, use the link below to submit your application. Make sure your resume is up to date and reflects your relevant supervisory and quick service experience before applying.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Assistant Restaurant Manager role at Tim Hortons in Oakville is a great fit for candidates who excel in team leadership, guest service, and quick service operations. On your resume, emphasize any supervisory experience you’ve held in a restaurant or fast food setting, your ability to train and develop staff, and specific examples of how you’ve improved team performance or guest satisfaction. If you’ve previously worked in a quick service or food service management role, make sure to highlight concrete achievements and the scope of your responsibilities.
Resume & Application Tips: Before applying, tailor your resume to reflect the language used in the job posting. Include keywords like guest service, team leadership, and quick service experience to help your application stand out. Quantify your achievements where possible (e.g., “supervised a team of 12 during peak hours” or “reduced staff turnover by implementing a structured onboarding process”). Even a brief cover letter expressing your interest in Tim Hortons and why the Oakville or Burlington location appeals to you can make a difference. Review your contact details and double-check for any errors before submitting.
Interview Preparation: If you’re invited to interview, spend some time learning about Tim Hortons‘ values, community involvement, and what sets them apart in the quick service industry. Use the STAR method (Situation, Task, Action, Result) to prepare examples that demonstrate your coaching and mentoring abilities, how you’ve handled operational challenges, and your approach to guest service in high-volume settings. Dress professionally for a restaurant management interview, arrive a few minutes early, and bring extra copies of your resume. Prepare a couple of thoughtful questions about team culture and growth paths. Follow up with a thank-you email within 24 hours of your interview.