Area Manager II – Amazon – St. Thomas, ON

Amazon Canada is on the lookout for a driven and experienced Area Manager II to join their operations team in St. Thomas, Ontario. As one of the world’s most dynamic logistics networks, Amazon Fulfillment is where leadership meets impact — and this role puts you right at the heart of it. If you thrive in fast-paced environments, love leading people, and take pride in delivering results, this opportunity is worth your attention.

In this position, you’ll be responsible for leading hourly warehouse associates, keeping operations running smoothly across safety, quality, productivity, and delivery performance. You’ll collaborate with cross-functional support teams and act as a key connector between your team and Amazon’s commitment to the customer experience — day in, day out.

About the Role: Area Manager II

As an Area Manager II at Amazon, you’ll be embedded within the company’s world-class fulfillment and distribution network, which handles millions of packages daily across Canada. Your primary mandate is to manage, mentor, and motivate a team of hourly employees during their shifts, ensuring the highest standards of safety, attendance, quality, and performance are consistently met. Amazon’s operations are divided into three key components — first mile, middle mile, and last mile — and you’ll play a critical role in ensuring each stage flows seamlessly to get orders into customers’ hands on time.

This isn’t a desk job. You’ll be actively on the floor, engaging with your team, resolving operational challenges, and collaborating with departments like Safety, Engineering, Human Resources, Loss Prevention, and Quality Assurance. The environment is physically demanding — expect variable temperatures, varying noise levels, and the need to lift up to 49 pounds and stand or walk for up to 12 hours per shift. A valid driver’s licence is required, and flexibility around weekends, evenings, and holidays is part of the role.

Benefits and Salary

Amazon offers a competitive base salary range of $75,000 to $105,000 CAD annually for this position in St. Thomas, ON. Total compensation may also include sign-on payments and Restricted Stock Units (RSUs), with final offers determined by experience, qualifications, and location. Beyond the pay, Amazon provides a comprehensive benefits package that includes health insurance (medical, dental, vision, prescription, and basic life & AD&D), a Registered Retirement Savings Plan (RRSP), a Deferred Profit Sharing Plan (DPSP), paid time off, and additional resources to support employee health and well-being.

Responsibilities

As an Area Manager II, your day-to-day work centres on keeping your team engaged, safe, and performing at their best within Amazon’s demanding fulfillment environment. You’ll be a visible, hands-on leader who bridges the gap between ground-level operations and broader business goals — your decisions directly affect whether customers receive their orders on time.

• Lead and motivate a team of hourly associates during shifts, fostering engagement and accountability on the floor
• Manage performance metrics across safety, quality, productivity, and on-time delivery to uphold Amazon’s operational standards
• Mentor and develop hourly workforce members, providing coaching and support to help them grow and succeed
• Collaborate cross-functionally with Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources to develop and execute plans that meet business objectives
• Monitor and enforce workplace safety practices to maintain a safe, compliant environment for all team members
• Adapt to physical demands of the role, including lifting up to 49 lbs, standing or walking for up to 12 hours per shift, and working in variable temperature and noise conditions
• Work flexible shifts, including nights, weekends, and holidays as required by the operational schedule

Requirements / Skills

Amazon is looking for candidates who bring a solid foundation in people management and operational leadership, with a genuine drive to develop their teams and deliver results. The ideal candidate is comfortable in a high-energy, physically active environment and has a track record of holding teams accountable while maintaining a positive, safety-first culture.

• 2+ years of experience in employee and performance management — a proven ability to lead, coach, and drive results through people
• Bachelor’s degree or equivalent, OR 2+ years of Amazon (blue badge/FTE) experience in lieu of formal education
• Flexible availability to work varying shifts, including weekends, evenings, and statutory holidays
• Valid driver’s licence in the province of residence — required for operational responsibilities at certain sites
• Process improvement experience (Lean Six Sigma, Kaizen, or similar methodologies) is a strong asset for driving operational efficiencies
• Experience managing large teams (50+ members) in fast-paced logistics, manufacturing, retail, healthcare, or hospitality environments is highly desirable
• Strong communication and interpersonal skills — you’ll be the connective tissue between your frontline team and cross-functional stakeholders

How to Apply

Ready to lead at one of Canada’s most innovative logistics operations? Submit your application directly through Amazon’s official careers portal. Be sure your resume reflects your people management experience and any relevant background in operations or logistics — and don’t wait, as openings like this fill quickly.

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