Tesla Advisor – Tesla – Kitchener, Ontario

Tesla is hiring a Tesla Advisor to join our dynamic Sales and Customer Support team in Kitchener, Ontario. This is your opportunity to be at the forefront of Tesla’s mission to accelerate the world’s transition to sustainable energy by delivering an exceptional experience to both prospective and existing customers.

As a Tesla Advisor, you’ll educate, inspire, and assist customers through every step of their journey with Tesla, from their initial inquiry to vehicle delivery. If you are energetic, organized, and passionate about sustainable energy, this is the perfect role to grow your career with a pioneering company.

About the Position: Tesla Advisor

As a Tesla Advisor, you will engage with customers in a retail environment, representing Tesla’s innovative products and services. You’ll play a critical role in supporting sales, ensuring smooth delivery processes, and maintaining an outstanding level of customer service. This position is ideal for candidates who excel in a fast-paced environment, possess strong interpersonal skills, and are eager to contribute to Tesla’s mission.

If you have a passion for electric vehicles and a talent for connecting with people, this position offers a unique chance to drive meaningful change while advancing your career with a global leader in sustainable innovation.

Key Responsibilities

As a Tesla Advisor, you’ll take on various responsibilities, including:

• Customer Engagement: Greet and engage walk-in customers, creating a welcoming atmosphere for effective conversations.
• Product Education: Provide information on Tesla’s offerings through in-person, phone, and online channels, ensuring customers understand their options.
• Sales Support: Build and maintain a robust sales pipeline, conduct test drives, and assist with the vehicle purchase process.
• Customer Service: Deliver exceptional service throughout the sales cycle, including vehicle preparation, document completion, and home deliveries when required.
• Goal Achievement: Actively contribute to achieving monthly sales and delivery targets by meeting individual KPI objectives.
• Team Collaboration: Work closely with team members to ensure seamless operations and consistent customer satisfaction.

What You’ll Bring

• Experience: 1+ years of customer service and/or sales experience, with a proven ability to exceed targets.
• Communication Skills: Exceptional verbal and written communication abilities.
• Technical Proficiency: Familiarity with Microsoft Office Suite and CRM tools.
• Passion for Sustainability: A genuine enthusiasm for Tesla’s mission and the electric vehicle industry.
• Flexibility: Availability to work evenings, weekends, and holidays in a retail setting.
• License Requirements: A valid driver’s license is mandatory; additional licenses (e.g., Motor Vehicle Salesperson or Notary) may be preferred depending on location.

Compensation and Benefits

Tesla offers competitive pay and a comprehensive benefits package, including:

• Medical, dental, and vision coverage with $0 paycheck deductions.
• 401(k) with employer match and stock purchase options.
• Employee discounts and perks programs.
• Professional growth opportunities in a collaborative environment.

Location Details

Address: Kitchener, OntarioEmployment Type: Full-Time

This role is based in Tesla in Kitchener, Ontario and may involve variable shifts and working conditions.

How to Apply

If you’re ready to contribute to Tesla mission and deliver exceptional service, apply today to become a Tesla Advisor in Kitchener, Ontario.

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