Area Manager – Amazon Canada Fulfillment Services, ULC – Cambridge, ON

Amazon Canada Fulfillment Services, ULC is seeking a full-time Area Manager to join our Fulfillment & Operations Management team in Cambridge, ON. In this role, you will lead a team of hourly workforce and will be responsible for ensuring safety, quality, productivity, and customer satisfaction by managing all aspects of shift performance.

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This position focuses on maintaining operational excellence in our three-stage workflow (First mile, Middle mile, and Last mile), ensuring that customer orders are delivered on time and in the right condition. You will also collaborate with support teams to achieve business objectives and foster a positive team environment.

About Amazon’s Operations Network

Amazon is a global leader in e-commerce and logistics. Our Worldwide Operations network ensures that millions of packages are delivered daily, meeting customer expectations for speed and accuracy. By focusing on innovation and efficiency, we continue to scale our operations while providing opportunities for career growth and development in a dynamic environment.

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Key Responsibilities for the Area Manager Role

As an Area Manager, your key responsibilities will include:

  • Support, mentor, and motivate a team of hourly associates to achieve performance goals.
  • Manage safety, quality, and productivity across shifts while ensuring customer delivery promises are met.
  • Collaborate with cross-functional teams including Safety, Engineering, Loss Prevention, and Human Resources to meet business objectives.
  • Ensure physical fitness to lift up to 49 pounds, perform frequent physical activities (squatting, bending, pushing, pulling), and work on your feet for up to 12 hours per shift.
  • Work in dynamic environments where noise levels and temperatures vary, including outdoor areas during different weather conditions.

Minimum Qualifications for the Area Manager Role

To succeed in this role, candidates should meet the following qualifications:

  • 2+ years of employee management and performance management experience.
  • Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
  • Willingness to work flexible schedules, including nights, weekends, and holidays.

Preferred Qualifications for the Area Manager Role

Preferred qualifications for this position include:

  • 1+ years of experience with performance metrics, process improvement, or lean techniques.

Benefits of Working at Amazon

At Amazon, you’ll enjoy a wide range of benefits designed to support your personal and professional development, including:

  • Competitive salary and bonus structure based on individual performance and contribution to company goals.
  • Comprehensive health and wellness benefits, including medical, dental, vision, and mental health resources.
  • Opportunities for professional growth, with training, mentorship, and leadership programs available.
  • Diversity and inclusion: Amazon is committed to fostering a culture where all employees are valued and respected.

How to Apply for the Area Manager Role

Take the next step in your career by joining Amazon as an Area Manager in Cambridge, ON. Apply today to contribute to the success of Amazon’s operations and customer delivery network.

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