Team Member – Tim Hortons – Toronto, ON
Location: Toronto, ON | Company: Tim Hortons
Join Tim Hortons as a Team Member at our location on 28 Downes Street, Toronto, where providing exceptional guest experiences is always the top priority. Whether you are welcoming guests first thing in the morning or preparing their favourite menu items, this role gives you the chance to contribute to the warm, friendly service Canadians love.
As part of Canada’s most iconic quick service brand, you will help deliver the hospitality, quality, and consistency that guests expect from Tim Hortons. From greeting customers with a smile to preparing coffees, sandwiches, and baked items, every task plays a key role in creating memorable daily moments for guests.
About the role: Team Member
The Team Member position focuses on delivering fast, friendly, and accurate service while supporting restaurant operations. You will greet guests, take orders, prepare beverages such as Original Blend coffee and Iced Capps®, assemble baked goods, and create sandwiches and wraps following Tim Hortons standards. This role requires enthusiasm, attention to detail, and a commitment to providing outstanding guest service.
You will also follow operational guidelines for equipment use, maintain cleanliness, and help create a positive environment for both guests and team members. With a combination of hands-on tasks and direct guest interaction, this role is ideal for individuals who enjoy a fast-paced, supportive environment and want to help make someone’s day just a little brighter.
Benefits and Salary
Tim Hortons offers a range of benefits that support growth, development, and a positive work experience. Perks include flexible scheduling, scholarship opportunities, paid comprehensive training, advancement potential, free uniforms, incentives and recognition programs, and a friendly working environment. (Salary not listed in the posting.)
Job Details
📌 Job Type: Full-Time / Part-Time – Hospitality & Quick Service
📍 Location: 28 Downes Street, Toronto, ON M5E 1W7
🏢 Company: Tim Hortons (Franchise Location)
☕ Primary Duties: Guest service, order preparation, food & beverage assembly
Requirements / Skills
- Strong guest service and communication skills
- Ability to follow Tim Hortons standards and operating guidelines
- Comfort working in a fast-paced environment
- Ability to prepare beverages, baked goods, and sandwiches accurately
- Positive attitude and willingness to create memorable guest experiences
- Ability to stand for extended periods and complete hands-on tasks
How to Apply
If you’re ready to join Canada’s most iconic quick service brand and deliver great guest experiences, you can apply directly using the official application link below.
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Job Summary & Tips for Applying
To stand out for the Team Member role at Tim Hortons, focus on showcasing your guest service skills, positive attitude, and ability to handle fast-paced tasks. Tim Hortons values team members who can greet customers warmly, prepare orders accurately, and contribute to a friendly environment. Highlighting any hospitality or customer-facing experience will strengthen your application.
Show enthusiasm for creating positive guest experiences. Mention times you helped customers, solved small issues, or worked in a team-oriented environment. Since this role involves preparing coffees, sandwiches, and baked items, emphasizing your attention to detail and ability to follow guidelines will help demonstrate readiness for the position.
Prepare for questions related to teamwork, multitasking, and reliability. Tim Hortons may ask how you handle busy periods or maintain quality while serving multiple guests. Showing that you stay calm, friendly, and organized under pressure can significantly improve your chances of being selected.