Team Member – Tim Hortons – Toronto, ON
Location: Toronto, ON | Company: Tim Hortons
Join the iconic Tim Hortons team in the heart of Toronto as a Team Member, where guest satisfaction is our top priority. Located at 28 Downes Street, this role is perfect for those who love interacting with people and creating exceptional experiences.
As a Team Member, you’ll be at the forefront of ensuring guests leave with a smile. Whether you’re welcoming guests, preparing our iconic products, or supporting your teammates, this role is dynamic and rewarding.
About the Role: Team Member
In this position, you’ll greet guests and take their orders at the counter, ensuring each interaction is pleasant and efficient. You’ll also process payments accurately and make sure every guest leaves satisfied. Preparing coffees, Iced Capps, and specialty beverages will be part of your daily tasks, along with baking donuts and preparing sandwiches and wraps.
Maintaining clean workstations and adhering to food safety guidelines is crucial. You’ll operate POS systems, handle cash, and assist team members as needed, all while following Tim Hortons brand standards.
Benefits and Salary
Working at Tim Hortons comes with flexible scheduling, a scholarship program, and an engaging work environment. There are also opportunities for growth and advancement within the company.
Job Details
📌 Job Type: Full-Time, Part-Time
🏢 Company: Tim Hortons
📍 Location: 28 Downes Street, Toronto, ON
🗓️ Date Posted: 2026-02-02
Responsibilities
Every day is different at Tim Hortons, and your role as a Team Member is vital to maintaining our high standards. Your responsibilities ensure that the guest experience is consistently excellent.
- Greet guests and take their orders at the counter
- Process payments accurately
- Ensure every guest leaves satisfied
- Prepare coffees, Iced Capps, and specialty beverages
- Bake donuts and prepare sandwiches and wraps
- Follow Tim Hortons brand standards and food safety guidelines
- Maintain clean workstations and equipment
- Assist team members as needed
Requirements / Skills
The ideal candidate is customer-focused, energetic, and thrives in a fast-paced environment. Tim Hortons values strong communication skills and reliability.
- Customer-focused with a positive, energetic attitude
- Team-oriented and able to work in a fast-paced environment
- Strong communication skills to interact effectively with guests and team members
- Reliable and punctual to maintain team efficiency
- Able to multitask and adapt quickly to changing demands
How to Apply
If you’re excited about joining Tim Hortons in Toronto, apply through the official job posting link below.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Team Member role at Tim Hortons in Toronto is perfect for candidates who excel in customer service, teamwork, and adaptability. On your resume, emphasize any experience with fast-paced environments, attention to detail, and your ability to work in a high-energy setting. If you’ve previously worked in food service, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like customer-focused, team-oriented, and strong communication skills that appear in the posting. Quantify your achievements where possible (e.g., “maintained 98% accuracy in order processing” or “served 100+ customers daily”). Write a brief cover letter expressing your genuine interest in Tim Hortons and why you’re excited about this opportunity in Toronto. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Tim Hortons‘ values, recent news, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your relevant skills. Common questions may include scenarios about customer service, teamwork, handling pressure. Dress appropriately for a quick service industry environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.