Team Member – Tim Hortons – North York, ON

Tim Hortons, operated by Saisethsons Hospitality Group Inc., is looking for enthusiastic Team Members to join their crew at their North York, Ontario location on Avenue Road. Whether you’re looking for full-time or part-time work, this is a great chance to be part of a well-known Canadian brand focused on guest satisfaction and fresh food every day.

In this role, you’ll be at the heart of the guest experience — taking orders, preparing food and beverages, and keeping the restaurant running smoothly. If you’re someone who thrives in a fast-paced environment and genuinely enjoys helping people, this position is worth your attention.

About the Role: Team Member

As a Team Member at Tim Hortons, your core focus is delivering exceptional guest satisfaction on every interaction. You’ll be responsible for taking orders with a friendly attitude, preparing a variety of beverages and food items according to brand standards, and ensuring the restaurant remains clean and well-stocked throughout your shift. The role touches everything from the front counter to the back of house, so versatility and a positive attitude go a long way.

Teamwork and attention to food safety standards are central to how things get done here. You’ll work alongside colleagues to maintain speed of service, handle guest concerns professionally, and uphold the cleanliness and presentation standards that Tim Hortons guests expect. Whether you’re operating the oven, stocking inventory, or greeting a guest, you’ll be contributing to a reliable and welcoming experience.

Benefits and Salary

Tim Hortons and Saisethsons Hospitality Group offer their team members a solid set of perks to support professional growth and work-life balance. Employees receive access to Hospitality and Leadership Training and Development Programs, a Management Development Program for career advancement, and the opportunity to become a certified binder champion after three months. Additional perks include flexible working hours and free and discounted products. Accommodation is available upon request for applicants with disabilities throughout the recruitment process.

Responsibilities

Day-to-day work as a Tim Hortons Team Member involves a mix of guest-facing service and behind-the-scenes preparation. From preparing your first coffee of the morning to closing down the production area at the end of a shift, every task plays a role in keeping the restaurant operating at its best.

• Take orders from guests with a friendly attitude, attentive behaviour, and strong product knowledge
• Prepare beverages according to Tim Hortons standards, including properly marking lids and pots
• Prepare food items such as bagels, wraps, and sandwiches following proper build procedures and food safety guidelines
• Operate ovens and egg cookers to prepare baked products including muffins, donuts, breads, eggs, and sausages
• Maintain showcase specifications to ensure product displays meet brand standards
• Clean production and back-of-house areas on a daily basis to uphold hygiene standards
• Receive and store inventory during deliveries and stock front-of-house items daily
• Maintain restaurant cleanliness including the interior, exterior, parking lot, dining room, and restrooms
• Support speed of service by working efficiently with a sense of urgency to meet guest needs
• Handle guest concerns promptly and professionally, resolving complaints in a way that makes it right

Requirements / Skills

The ideal candidate for this Team Member role is someone who genuinely cares about the guest experience and can keep their composure during a busy rush. Tim Hortons values team players who are reliable, adaptable, and willing to learn — no previous food service experience is required, as training is provided.

• Guest-focused attitude with a friendly, welcoming approach to every interaction
• Ability to work in a fast-paced environment while maintaining accuracy and efficiency
• Basic food safety awareness or willingness to learn proper handling and preparation standards
• Reliability and punctuality — showing up ready to contribute every shift
• Team-oriented mindset with the ability to communicate and collaborate effectively with colleagues
• Flexibility to work a variety of shifts including mornings, evenings, and weekends

How to Apply

To apply for this Team Member position at Tim Hortons in North York, use the link below to submit your application through the official job posting. Make sure your resume is up to date before submitting.

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