Team Member – Tim Hortons – Edmonton, AB
Location: Edmonton, AB | Company: Tim Hortons
Tim Hortons is looking for enthusiastic Team Members to join their location at 8946 Chappelle Way SW in Edmonton, Alberta. If you’re someone who genuinely enjoys connecting with people and takes pride in delivering a great experience from the very first smile, this could be the right fit for you. Both full-time and part-time positions are available.
At the heart of this role is guest satisfaction. Whether you’re greeting customers at the counter, crafting a perfectly made coffee, or preparing fresh sandwiches and wraps, every shift gives you the chance to make someone’s day a little better. It’s hands-on, fast-paced work that keeps you moving and engaged throughout your day.
About the Role: Team Member
As a Tim Hortons Team Member, you’ll be involved in all aspects of the front-line guest experience. That includes taking and completing orders — everything from classic coffees and Iced Capps® to donuts and freshly made food items. You’ll follow established Tim Hortons standards and guidelines to ensure every product meets the quality guests expect, while also adhering to proper operating procedures for all equipment used on the floor.
This role calls for someone who can maintain a positive attitude in a busy environment, work well as part of a team, and stay consistent with food preparation and safety guidelines. The culture at Tim Hortons encourages having fun while working hard — and that shows in the day-to-day atmosphere on the floor.
Benefits and Salary
Tim Hortons offers a flexible scheduling arrangement, which makes this role well-suited for students, parents, or anyone balancing other commitments. Team Members also have access to a scholarship program, recognizing the value of continued education. There’s real potential to grow within the company for those who show initiative and dedication. Salary details are not specified in this posting.
Job Details
📌 Job Type: Full-time, Part-time
🏢 Company: Tim Hortons
📍 Location: 8946 Chappelle Way SW, Edmonton, AB
Responsibilities
Working as a Tim Hortons Team Member means being present and engaged during every shift. From the moment a guest walks in, your role is to create a welcoming experience while keeping up with the demands of a high-volume food service environment. Here’s what the day-to-day typically looks like:
- Greet and welcome guests with warmth and hospitality — often being the first face they see to start their morning
- Complete guest orders accurately, including coffees, Iced Capps®, donuts, and other menu items
- Prepare sandwiches and wraps with care and consistency, following proper food preparation procedures
- Follow Tim Hortons standards and product guidelines to maintain quality across all menu items
- Operate equipment according to established guidelines to ensure safety and efficiency
- Contribute to a positive team atmosphere while keeping pace with a fast-moving environment
Requirements / Skills
Tim Hortons welcomes candidates from a variety of backgrounds — prior food service experience is helpful but not always required. What matters most is a guest-first mindset, reliability, and the willingness to learn. If you’re the kind of person who brings energy and a good attitude to work, you’ll fit right in here.
- Customer service orientation — genuine enjoyment in helping and interacting with guests
- Ability to work in a fast-paced environment while staying focused and accurate
- Team player mentality — supportive, communicative, and dependable
- Flexibility with scheduling, including availability for various shifts
- Attention to detail when following product standards and safety procedures
How to Apply
To apply for this Team Member position at Tim Hortons in Edmonton, use the link below to submit your application through the official posting. Make sure your resume is up to date before applying.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Team Member role at Tim Hortons in Edmonton is perfect for candidates who excel in customer service, food preparation, and teamwork. On your resume, emphasize any experience with food service, retail, or hospitality, your reliability, and your ability to work in a fast-paced environment. If you’ve previously worked in a café, restaurant, or similar guest-facing role, make sure to highlight specific responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like guest satisfaction, food preparation, and team player that appear in the posting. Quantify your achievements where possible (e.g., “served 60+ customers per shift” or “maintained consistent food quality standards during peak hours”). Write a brief cover letter expressing your genuine interest in Tim Hortons and why you’re a good fit for this role in Edmonton. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Tim Hortons‘ values, menu, and community involvement beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your customer service and teamwork skills. Common questions may include scenarios about handling a busy rush, resolving a guest concern, or working as part of a team. Dress neatly and appropriately for a food service environment, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, scheduling, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.