Team Leader – Dollarama – Sherbrooke, QC

Dollarama is looking for a motivated Team Leader to join their store in Sherbrooke, Quebec. As one of Canada’s most recognizable retail chains, Dollarama operates fully corporately-owned stores across the country — and this is your chance to step into a full-time leadership role with real growth potential.

This position puts you at the heart of daily store operations. You’ll be supervising store associates, maintaining merchandising standards, and making sure customers leave with a positive experience every time they walk through the door. If you’re someone who leads by example and thrives in a fast-paced retail environment, this role is worth a close look.

About the Role: Team Leader

As a Team Leader at Dollarama, you’ll take on a hands-on supervisory role that blends people management with day-to-day store operations. You’ll guide associates through their tasks, ensure shelves are properly stocked and visually appealing, and handle everything from cash management to store opening and closing duties. Your ability to stay organized and keep the team on track is what drives store performance.

Beyond the daily tasks, you’ll play an active role in employee training and performance evaluations, contribute to inventory processes, and ensure that both safety standards and cleanliness are upheld throughout the store. You’ll act as a manager on duty when needed, coordinating breaks and monitoring time and attendance to keep operations running smoothly.

Benefits and Salary

Dollarama offers a solid benefits package designed to support its employees. Team Leaders receive weekly pay, paid vacation, and birthday leave. A retirement plan is also included, along with genuine opportunities for career growth within the company. Salary varies according to experience.

Responsibilities

The Team Leader role at Dollarama covers a broad range of store operations. From leading your team on the floor to ensuring every customer interaction meets the company’s service standards, your day-to-day will be both varied and engaging. Here’s what you can expect to be doing:

• Lead and supervise store associates, offering guidance, support, and direction throughout each shift
• Oversee store merchandising, including shelf stocking and the boxing and unboxing of daily shipments
• Uphold customer service standards and address any complaints or issues in a timely, professional manner
• Perform manager-on-duty tasks such as coordinating daily breaks and monitoring time and attendance
• Implement visual merchandising standards in line with Dollarama’s company strategy
• Maintain store safety and cleanliness by contributing to an organized, well-kept environment
• Handle cash management along with store opening and closing duties as required
• Participate in inventory processes and contribute to employee training and performance evaluations

Requirements / Skills

Dollarama is looking for a candidate who already has some retail and leadership experience under their belt. The right person for this role is someone who communicates clearly, stays composed under pressure, and genuinely enjoys helping a team succeed in a high-volume retail setting.

• Retail experience: Minimum of one (1) year working in the retail industry
• Team management experience: At least one (1) year supervising or leading a team
• Open availability: Must be available for day, evening, and weekend shifts as needed
• Time management and prioritization: Proven ability to organize tasks efficiently and manage competing priorities
• Leadership and communication: Strong interpersonal skills with the ability to guide and motivate others
• Adaptability: Comfortable working in a dynamic, fast-paced, high-volume environment
• Career ambition: A genuine desire to grow and advance within the company

How to Apply

To apply, use the official Dollarama job application link below. Make sure your resume is up to date and reflects your relevant retail and leadership experience before submitting.

Share This Opportunity

Know someone who might be interested? Share this job posting and help them join Dollarama in Sherbrooke.