Team Leader – Dollarama – Mont-Royal, QC
Location: Mont-Royal | Company: Dollarama
Join Dollarama as a Team Leader in the vibrant city of Mont-Royal, QC. This full-time position offers a fantastic opportunity to grow within a company that values its employees and provides a dynamic work environment.
As a Team Leader, you will be at the heart of store operations, ensuring that every customer enjoys a seamless shopping experience. With a focus on leadership and organization, this role is perfect for those looking to make a real impact in retail.
About the Role: Team Leader
Your main duties will include leading and supervising store associates, overseeing store merchandising, and ensuring customer service standards are consistently met. You will be responsible for conducting manager-on-duty tasks and maintaining visual merchandising standards.
In this role, you’ll ensure store safety and cleanliness, perform cash management, and participate in inventory processes. Teamwork and compliance with company standards are key aspects of the job.
Benefits and Salary
Working at Dollarama comes with numerous benefits, including weekly pay, paid vacation, and birthday leave. The company also offers a retirement plan and ample opportunities for career growth. While the salary varies based on experience, the role promises a fulfilling career path.
Job Details
📌 Job Type: Full-Time
🏢 Company: Dollarama
📍 Location: Mont-Royal, QC
🗓️ Date Posted: 2026-02-16
Responsibilities
As a Team Leader, your day-to-day will involve managing store operations to ensure efficiency and customer satisfaction. Your responsibilities are crucial to maintaining the high standards Dollarama is known for.
- Lead and supervise store associates, providing guidance and support
- Oversee store merchandising, ensuring shelves are stocked and organized
- Ensure excellent customer service standards are met
- Conduct manager-on-duty tasks, including managing breaks and attendance
- Implement and maintain visual merchandising standards
- Address customer complaints and resolve issues promptly
- Maintain store safety and cleanliness
- Perform cash management and store opening/closing duties
- Participate in inventory and employee training processes
Requirements / Skills
The ideal candidate is someone who thrives in a fast-paced environment and has a proven track record in retail management. Dollarama values ambition, leadership, and excellent communication skills.
- Minimum of one year of experience in the retail industry
- Minimum of one year of experience in team management
- Ambition to progress within the company
- Open availability required, including weekends and evenings
- Proven ability to organize time and manage priorities effectively
- Leadership and communication skills
- Ability to work in a dynamic, high-volume environment
How to Apply
Interested candidates are encouraged to apply through the official Dollarama job posting. Start your journey with a company that offers growth and development opportunities.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Team Leader role at Dollarama in Mont-Royal is perfect for candidates who excel in leadership, communication, and time management. On your resume, emphasize any experience with retail management, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in retail, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like leadership, customer service, and merchandising that appear in the posting. Quantify your achievements where possible (e.g., “managed a team of 10 associates” or “increased sales by 15%”). Write a brief cover letter expressing your genuine interest in Dollarama and why you’re excited about this opportunity in Mont-Royal. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Dollarama‘s values, recent news, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership skills. Common questions may include scenarios about customer service, teamwork, handling pressure. Dress appropriately for a retail environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.