Team Leader – Dollarama – Edmonton, AB
Location: Edmonton, AB | Company: Dollarama
Dollarama is looking for a Team Leader to join their store team in Edmonton, Alberta. This is a full-time permanent position suited for someone with retail leadership experience who’s ready to take on greater responsibility in a high-volume, fast-paced environment. If you’ve got a year or more of retail and team management under your belt and you’re looking to grow within a well-established Canadian company, this could be a solid next step.
As a Team Leader at Dollarama, you’ll be hands-on in daily store operations — from supervising associates and maintaining merchandising standards to handling cash management and keeping customer service on point. It’s a role that blends floor leadership with operational accountability, requiring someone who can multi-task and keep things running smoothly from open to close.
About the Role: Team Leader
In this position, you’ll be responsible for leading and supervising store associates, ensuring that both visual merchandising and customer service standards are consistently met. Day-to-day tasks include managing shipments, stocking shelves, and supporting store managers with opening and closing procedures. You’ll also play a key role in staff development by participating in training and performance evaluations.
The Team Leader role demands solid communication and organizational skills, as you’ll be coordinating breaks, monitoring time and attendance, and addressing customer concerns as they arise. Safety and cleanliness standards are a priority, and you’ll be expected to contribute to their upkeep consistently. Open availability — including days, evenings, and weekends — is required, with the work schedule determined based on store operational needs.
Benefits and Salary
Dollarama offers a competitive benefits package for this role. Employees receive weekly pay, paid vacation, and birthday leave. A retirement plan is also available, along with genuine opportunities for career growth within the company. Salary varies according to experience.
Job Details
📌 Job Type: Full-Time (25+ hours per week), Permanent
🏢 Company: Dollarama
📍 Location: Edmonton, Alberta, T6T 0Y2
⏱️ Schedule: Open availability required (days, evenings, weekends)
Responsibilities
As a Team Leader at Dollarama in Edmonton, your daily responsibilities span both people management and store operations. You’ll be the go-to person for keeping the floor running efficiently while supporting your team and maintaining high standards across the board.
- Lead and supervise store associates, offering guidance and support throughout each shift
- Manage store merchandising, including shelf stocking and processing daily shipments (boxing and unboxing)
- Ensure customer service standards are consistently upheld and address complaints or issues promptly
- Conduct manager-on-duty tasks such as managing daily breaks, time tracking, and attendance
- Implement and maintain visual merchandising standards in line with company strategy
- Uphold store safety and cleanliness standards and contribute to their ongoing maintenance
- Perform cash management duties as well as store opening and closing responsibilities as needed
- Participate in inventory processes and support employee training and performance evaluations
Requirements / Skills
Dollarama is looking for a candidate with a proven track record in retail leadership who can balance operational demands with team development. The ideal person is organized, communicates clearly, and thrives in a high-volume retail environment where no two shifts are exactly the same.
- Minimum 1 year of retail industry experience — direct store experience is essential
- Minimum 1 year of team management experience — you’ve led people before and can do it confidently
- Open availability including days, evenings, and weekends as required by store operations
- Strong organizational and time management skills with the ability to manage competing priorities
- Demonstrated leadership and communication skills to guide a team effectively
- Ambition to grow within the company and a commitment to continuous improvement
- Ability to work in a dynamic, fast-paced, high-volume environment
How to Apply
To apply, visit the official Dollarama job posting using the link below. Make sure your resume is up to date before submitting your application through the AppyHere mobile platform.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Team Leader role at Dollarama in Edmonton is perfect for candidates who excel in retail leadership, team supervision, and store operations management. On your resume, emphasize any experience with managing staff, handling merchandising, and cash management, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in retail supervision or a shift lead capacity, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like team leadership, visual merchandising, and retail operations that appear in the posting. Quantify your achievements where possible (e.g., “supervised a team of 8 associates” or “maintained store compliance standards across 40+ weekly shifts”). Write a brief cover letter expressing your genuine interest in Dollarama and why you’re excited about this opportunity in Edmonton. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Dollarama‘s values, store model, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership and organizational skills. Common questions may include scenarios about handling difficult customers, managing team conflicts, and prioritizing tasks during busy shifts. Dress appropriately for a retail environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.