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Store Manager – Dollarama – Quebec City, QC

Dollarama is looking for an experienced Store Manager to lead operations at their Quebec City, QC location. This is a hands-on leadership role within one of Canada’s most recognized and fast-growing retail chains, where you’ll be responsible for running a high-traffic store from top to bottom.

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As Store Manager, you’ll oversee everything from daily store operations and merchandising to team management and inventory control. If you thrive in a fast-paced retail environment and enjoy building strong teams, this role offers real ownership and responsibility.

About the Role: Store Manager

The Store Manager at Dollarama plays a central role in keeping the store running smoothly and profitably. You’ll manage day-to-day store operations, oversee merchandising activities, handle recruitment and training of new staff, coordinate scheduling, and keep a close eye on inventory management. Your goal is to ensure the store consistently meets company standards and best practices.

This position requires strong leadership and communication skills, the ability to prioritize effectively, and a genuine comfort with a busy, ever-changing retail environment. You’ll work closely with your team to maintain a well-organized, customer-friendly store floor at all times.

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Benefits and Salary

This is a full-time position with a schedule determined based on store operational needs, including days, evenings, and weekends. Dollarama is a well-established Canadian retailer with a strong national presence, offering stable employment and growth potential within the organization.

Job Details

📌 Job Type: Full-time

🏢 Company: Dollarama

📍 Location: Québec, QC G1V 4T3

⏱️ Schedule: Days, evenings and weekends; 40–50 hours weekly

Responsibilities

The Store Manager at Dollarama is accountable for the full scope of store performance. From leading your team to managing the sales floor, every part of this role contributes to a consistent and positive customer experience.

  • Manage day-to-day operations to ensure the store runs efficiently and meets company standards
  • Oversee merchandising activities to maintain a well-organized and visually appealing store layout
  • Recruit and train new employees, setting them up for success within the Dollarama team
  • Build and manage schedules based on store operational needs, including evenings and weekends
  • Monitor and manage inventory to minimize shrinkage and ensure product availability
  • Ensure the store consistently aligns with company guidelines and best practices
  • Foster a positive team environment through strong leadership and clear communication

Requirements / Skills

Dollarama is looking for a candidate with a proven background in retail and team leadership. The ideal Store Manager is organized, adaptable, and comfortable managing a team in a high-volume retail setting.

  • Minimum 2 years of experience in the retail industry
  • Minimum 1 year of experience in a team management or supervisory position
  • Strong leadership and communication skills to guide and motivate a team
  • Ability to efficiently organize time and manage priorities in a fast-paced environment
  • Comfort with physical tasks including ladder use, up-and-down movements, and heavy lifting
  • Availability to work 40–50 hours per week, including days, evenings, and weekends
  • Flexibility to travel within the assigned region as needed
  • Must be legally authorized to work in Canada

How to Apply

To apply, visit the official Dollarama job posting using the link below. Make sure your resume is up to date and saved in PDF, JPG, or DOCX format before submitting.

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Job Summary & Tips for Applying

AI-generated summary and tips to help you highlight your strengths effectively.

Quick Summary & What to Highlight: This Store Manager role at Dollarama in Quebec City is perfect for candidates who excel in retail operations management, team leadership, and inventory control. On your resume, emphasize any experience with managing retail staff, scheduling, merchandising, and store performance metrics. If you’ve previously worked as a retail supervisor, assistant manager, or store manager, make sure to highlight specific achievements and responsibilities that align with this position.

Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like store operations, team management, and inventory management that appear in the posting. Quantify your achievements where possible (e.g., “managed a team of 15 employees” or “reduced shrinkage by 10% through improved inventory practices”). Write a brief cover letter expressing your genuine interest in Dollarama and why you’re a strong fit for this opportunity in Quebec City. Double-check your application for spelling errors and ensure your contact information is current.

Interview Preparation: If selected for an interview, research Dollarama‘s values, store model, and growth across Canada beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership and operational management skills. Common questions may include scenarios about handling underperforming staff, managing a busy store floor, or resolving inventory discrepancies. Dress appropriately for a retail management interview, arrive 10–15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team structure, and advancement opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.