Sr Operations Admin HR – FedEx – Woodbridge, ON

FedEx is hiring a Sr Operations Admin – HR at their Woodbridge, Ontario facility. If you have a solid background in human resources clerical support and thrive in a structured, fast-paced logistics environment, this full-time, permanent role could be a great next step in your career.

This position sits at the heart of the HR function — handling everything from talent acquisition support and personnel file maintenance to compliance reporting and employee-facing customer service. You’ll be a go-to resource for both management and frontline staff, keeping HR operations running smoothly day to day.

About the Role: Sr Operations Admin – HR

In this role, you’ll provide direct administrative and clerical support to the human resources department at FedEx’s Woodbridge location. Your responsibilities will span the full employee lifecycle — supporting Package Handler and Non-Package Handler hiring processes, maintaining confidential personnel files, generating HR reports, and participating in job fairs and engagement events. You’ll also assist with auditing and processing HR paperwork and forms.

Beyond core HR tasks, this position involves frontline customer service for internal and external stakeholders, as well as support for operational and loss prevention functions. You’ll be expected to maintain strict confidentiality and act in accordance with company policies at all times. The ability to mentor colleagues and serve as a knowledge resource to others on the team is also a valued part of this role.

Benefits and Salary

FedEx is one of Canada’s most recognized employers and offers a competitive total compensation package. While specific salary details are not listed in this posting, employees at FedEx typically benefit from a range of perks including health and wellness programs, employee assistance resources, and opportunities for professional development within a large, established organization.

Responsibilities

Day-to-day, this role keeps the HR department organized and responsive. From coordinating interviews to generating compliance reports, the Sr Operations Admin – HR plays a critical behind-the-scenes role in supporting both hiring managers and employees across the facility.

• Support talent acquisition for Package Handlers, including scheduling interviews, monitoring background checks, and using the applicant tracking system
• Assist with Non-Package Handler hiring by preparing interview guides, uploading documents, and managing drug screen kits
• Deliver HR customer service to internal and external stakeholders — including dock walks, compliance checks, HR info tables, and password resets
• Maintain personnel files for all employees in accordance with company policy
• Audit and process HR paperwork and forms with accuracy and attention to detail
• Generate and distribute HR reports on a regular and ad hoc basis for management review
• Participate in special projects such as job fairs and retention and engagement events
• Provide general clerical support including photocopying, filing, faxing, emailing, and answering phones
• Assist with BCSA audit activity by retrieving data and files for management review

Requirements / Skills

The ideal candidate brings at least three years of HR administrative experience and is comfortable working in a high-volume environment that requires both precision and discretion. FedEx values team members who can manage competing priorities while maintaining professionalism and confidentiality.

• High school diploma or GED is required as minimum education
• Three (3) years of experience in HR clerical support or a related administrative field
• Microsoft Office proficiency and comfort with web-based applications and data entry systems
• Knowledge of HR policies and procedures, including compliance and administration best practices
• Strong customer service skills to handle both internal and external inquiries professionally
• Excellent time management and organizational skills with the ability to multitask in a fast-paced setting
• Verbal and written communication skills adequate for handling confidential and complex information
• Ability to mentor and coach peers as a knowledge resource within the team

How to Apply

To apply, visit the official FedEx job posting using the link below. Make sure your resume is up to date and reflects your HR administrative experience before submitting.

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