Service Advisor – Tesla – Vancouver, BC – $32.80/Hour

Tesla is seeking a dedicated and customer-focused Service Advisor to join our team in Vancouver, BC. This is your chance to work with one of the most innovative automotive brands in the world, supporting cutting-edge EV technology and accelerating the transition to sustainable energy.

As a Service Advisor, you’ll provide exceptional customer service, collaborate with internal teams, and gain valuable expertise in electric vehicle servicing. This full-time position offers a dynamic work environment, competitive pay, and the opportunity to work with advanced automotive technologies. Join Tesla and help drive the future of sustainable energy.

About the Role: Service Advisor

The Service Advisor serves as the main point of contact for Tesla service customers, ensuring their concerns are addressed efficiently and professionally. In this role, you’ll assess technical issues, manage repair workflows, and maintain open communication with customers regarding their vehicle status. You’ll also collaborate with Tesla’s service team to provide seamless support and maintain high standards of excellence.

With an emphasis on customer satisfaction and technical expertise, this role is integral to Tesla’s mission of delivering world-class service while driving the adoption of sustainable energy solutions.

Responsibilities of a Service Advisor

• Deliver exceptional customer service by promptly addressing inquiries, resolving concerns, and creating a welcoming environment.
• Diagnose technical issues, provide solutions over the phone when possible, and escalate cases to the Service Manager as needed.
• Accurately document customer concerns and repair details in the Dealer Management System with a focus on detail and accuracy.
• Guide customers through repair processes, summarize work performed, and manage transactions with clarity.
• Keep customers informed on repair progress, completion times, and vehicle status with regular updates and thorough follow-ups.
• Coordinate vehicle delivery and pick-up times with customers while ensuring satisfaction with the provided services.

Why Join Tesla?

• Competitive Compensation: Earn between $19.80–$52.80/hour, including cash and stock awards.
• Comprehensive Benefits: Access health, dental, and vision benefits along with employee perks and discounts.
• Innovative Work Environment: Be part of a global leader in electric vehicles and renewable energy.
• Career Development: Gain hands-on experience with emerging automotive technologies and professional growth opportunities.
• Supportive Culture: Work in an inclusive and diverse environment where teamwork is celebrated.

About Tesla

Tesla is more than an automotive company—it’s a movement to accelerate the world’s transition to sustainable energy. By focusing on innovation, Tesla has become a leader in electric vehicles, renewable energy solutions, and cutting-edge technology.

Our mission extends beyond creating products; it’s about building a sustainable future. Join us and be part of a team that’s transforming the way the world moves.

How to Apply for the Service Advisor Role

Excited to support Tesla’s mission? Click the button below to apply for the Service Advisor position in Vancouver, BC. Join Tesla and contribute to a greener, more sustainable future.

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