Senior Product Manager – Amazon – Vancouver, BC
Location: Vancouver, BC | Company: Amazon
Amazon is hiring a Senior Product Manager – Technical for Alexa Connections in Vancouver, BC. Alexa’s vision is to be the world’s best personal assistant — including helping customers manage their communication lives, from drafting communications to coordinating with people on a customer’s behalf.
In Alexa Connections, the team is leveraging Generative AI to bring these experiences to life. If you’re excited about building magical customer experiences while tackling hard, complex technical problems at the intersection of large language models, real-time communications, voice and graphical interfaces, and mixed reality, this role is built for that.
About the role: Senior Product Manager – Technical (Alexa Connections)
As a Senior Product Manager – Technical, you’ll own and ship messaging experiences where Alexa acts as an agent to help customers get things done. This is a highly cross-functional role — partnering closely with engineering, science, design, business intelligence, operations, finance, and executive teams to bring features to market and grow business opportunities.
Day to day, you’ll operate as a business owner and customer-facing representative for the service, synthesizing customer feedback with service and business metrics to shape strategy. You’ll write artefacts like PRFAQs, BRDs, and naming documents, iterate with Science and Engineering, and collaborate with partner teams (including solution architecture, legal, and documentation) to deliver high-quality, simple products customers love — in an environment where “learn and be curious” matters.
Benefits and Salary
The base salary for this position ranges from $128,100/year up to $214,000/year (based on job-related knowledge, skills, and experience). Amazon is a total compensation company — depending on the position offered, equity, sign-on payments, and other compensation may be included, along with a full range of medical, financial, and/or other benefits.
Job Details
📌 Job Type: Project/Program/Product Management — Technical (Alexa and Echo Devices)
📍 Location: Vancouver, BC, Canada
💰 Pay Range: $128,100 – $214,000 per year (base salary; based on experience, skills, and knowledge)
🏢 Company: Amazon Development Centre Canada ULC
🆔 Job ID: 3137019
Requirements / Skills
- Bachelor’s degree.
- 5+ years of product or program management, product marketing, business development, or technology experience.
- Experience owning/driving roadmap strategy and definition.
- Experience delivering features and managing trade-offs.
- Experience contributing to engineering discussions on technology decisions and product strategy.
- Experience managing technical products or online services.
- Experience representing and advocating for critical customers and stakeholders during executive-level prioritization and planning.
- Analytical strength and comfort working effectively in a matrix organization.
- Preferred: Experience with analytical tools (e.g., Tableau, Qlikview, QuickSight).
- Preferred: Experience building and driving adoption of new tools.
- Preferred: Experience with communication-related B2C products.
How to Apply
If you’re excited to build GenAI-powered messaging experiences and own end-to-end strategy from customer insights to roadmap delivery, apply through Amazon’s official career site. Make sure your application highlights your work with roadmaps, metrics-driven decisions, and your ability to partner deeply with engineering and science teams to ship customer-facing products.
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Job Summary & Tips for Applying
For this Senior Product Manager – Technical role, your strongest advantage is showing you can translate customer needs into clear, shippable plans. In your resume, call out how you’ve defined a product roadmap, made trade-offs, and used service and business metrics to prioritize the right work — especially when timelines and inputs were moving.
This team operates at the intersection of GenAI, communications, and customer experiences, so be specific about how you partner with technical teams. Highlight moments where you contributed to engineering discussions, aligned science/engineering/design, and produced crisp artefacts like PRFAQs or BRDs that helped teams execute at a high bar.
Finally, prepare to demonstrate “customer obsession” in a practical way. Be ready to explain how you gathered customer feedback, synthesized it with data, and turned it into simple, high-quality experiences. If you’ve driven adoption of new tools or used analytics platforms (like Tableau or QuickSight) to influence stakeholders, make that easy to spot — it maps directly to what this role is built to do.
