Restaurant Manager – Tim Hortons – Kitchener, ON
Location: Kitchener, ON | Company: Tim Hortons
Tim Hortons is recruiting a hands-on Restaurant Manager for its Kitchener location (120 Ottawa Street N). In this leadership role, you’ll guide the team to deliver great guest experiences while keeping daily operations running smoothly and supporting long-term business goals. If you enjoy a fast pace and coaching people to do their best work, this could be a strong fit.
Reporting to the Restaurant Owner, you’ll help steer operations, training, recruiting, and cost management, and you’ll nurture a respectful, inclusive workplace that reflects Tim Hortons’ values.
About the Role
The Restaurant Manager focuses on operational excellence, achieving sales targets, and upholding Tim Hortons’ standards for quality and service. You’ll hire, train, and develop team members while building a positive, high-performing culture. Your leadership helps ensure guests receive consistent, friendly service and that the restaurant is efficient every day.
Candidates with 3–5 years of quick-service or supervisory experience bring the organizational skills, practical leadership, and guest-first mindset needed to succeed.
Benefits and Salary
- Premium hourly rate of pay
- Employee meal discount
- Supportive, fast-paced work environment
- Growth and development opportunities within Tim Hortons
Job Details
📌 Job Title: Restaurant Manager
🏢 Company: Tim Hortons (Franchisee Owned)
📍 Location: 120 Ottawa Street N, Kitchener, ON N2H 3K4
🕒 Employment Type: Full-Time
💼 Category: Restaurant / Quick Service
🗓️ Posted: September 9, 2025
Requirements / Skills
- 3–5 years of supervisory or quick-service restaurant experience preferred
- Customer service background strongly preferred
- Strength in leadership, recruiting, training, and coaching
- Ability to lift up to 25 lbs
- Flexible availability (mornings, evenings, weekends)
- Friendly, outgoing, and focused on guest service
- Previous management experience preferred
Responsibilities
- Lead and develop a diverse team to deliver outstanding guest service
- Recruit, train, and coach employees to meet performance standards
- Oversee daily operations with an eye on efficiency and profitability
- Plan and execute tactics to grow sales and cost efficiency
- Foster a respectful, motivating work environment
- Support the Restaurant Owner with business priorities and growth
How to Apply
Ready to take the next step as a Restaurant Manager? Apply through the official Tim Hortons application portal below.
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Job Summary & Tips for Applying
How to stand out for the Tim Hortons Restaurant Manager role (Kitchener)
Treat your application like a snapshot of how you lead. Start with a short paragraph that shows your approach to people and service—how you set expectations, coach in the moment, and keep teams calm when the rush hits. Add one or two brief examples with numbers to ground it: a time you improved speed of service or guest satisfaction, reduced waste, or trained new hires who quickly reached benchmark performance.
Lean into what matters for this role: consistent guest experience, efficient operations, and cost awareness. Mention how you schedule to match demand, ensure product quality, and keep the front and back of house aligned. If you’ve helped with recruiting, onboarding, or ongoing training, explain your process (e.g., checklists, pairing new team members with mentors, quick refreshers before peak periods).
Show that you’re comfortable with the basics of labor control and inventory practices. You don’t need proprietary systems—just demonstrate that you track the right things and follow up. Close by noting your availability and your commitment to a respectful, inclusive workplace that reflects the brand’s values.
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