Restaurant Manager – Tim Hortons – Burlington, ON

Tim Hortons is looking for an experienced Restaurant Manager to lead operations at their Burlington and Oakville, Ontario locations. This is a hands-on leadership role for someone who thrives in a fast-paced food service environment and knows how to bring out the best in their team while keeping the business running smoothly.

In this role, you’ll be responsible for everything from people management and financial oversight to health and safety compliance and guest experience standards. If you’re someone who leads with communication, builds strong teams, and takes pride in operational excellence, this could be the right fit.

About the Role: Restaurant Manager

As a Restaurant Manager at Tim Hortons, you’ll empower your team to deliver exceptional guest experiences every shift. You’ll manage daily operations including supply ordering, building maintenance, cleanliness and security, and ensure Always Fresh production standards and waste levels are consistently met. Using the Continuous Performance Plan (CPP), you’ll work to budgets, maximize profits, and hit sales and transaction targets while controlling Food, Paper, and Labour costs and overseeing payroll administration.

On the people side, you’ll recruit, train, and develop team members, conduct performance management, and motivate your crew to achieve their goals. You’ll build the restaurant’s bench strength by identifying high-potential employees and preparing them for advancement. You’re also responsible for ensuring full legislative compliance, maintaining an open-door policy, handling guest complaints professionally, and upholding Tim Hortons’ standards for ethics and conduct.

Benefits and Salary

This full-time Restaurant Manager position offers an annual salary of $52,000 to $55,000, reflecting the scope of responsibility that comes with leading a high-volume Tim Hortons location in Burlington or Oakville, Ontario.

Responsibilities

The Restaurant Manager role at Tim Hortons is wide-ranging and covers everything from day-to-day operations to long-term team development. These responsibilities are central to running a profitable, safe, and guest-focused restaurant.

• Manage daily operations including supply ordering, building maintenance, cleanliness, and security procedures
• Oversee financial performance by working to budgets, controlling Food/Paper/Labour costs, administering payroll, and maximizing sales targets using the CPP
• Recruit and develop team members through onboarding, training, performance management, and ongoing coaching
• Build bench strength by identifying high-potential employees and creating development pathways to the next level
• Ensure guest experience standards are upheld by handling complaints professionally and instilling a service-first culture
• Maintain legislative compliance across all restaurant operations, including health and safety programs, workplace inspections, and incident reporting
• Implement company policies, procedures, and ethics across all shifts through consistent communication and documentation
• Engage with the local community through activities aligned with corporate social responsibility programs
• Lead health and safety initiatives including hazard awareness, accident investigations, and disciplinary action for non-compliance

Requirements / Skills

Tim Hortons is looking for a proven leader with strong operational knowledge and the ability to motivate a team in a high-volume restaurant setting. The ideal candidate brings a balance of business acumen, people skills, and a commitment to guest satisfaction.

• Leadership experience in a restaurant or food service management role
• Strong communication skills — both with team members across all shifts and with senior leadership
• Financial management ability including budgeting, cost control, and payroll administration
• Knowledge of occupational health and safety legislation and the ability to enforce compliance
• Recruitment and performance management skills, including training, coaching, and disciplinary processes
• Long-term vision and the ability to identify and develop talent within the team

How to Apply

To apply, use the link below to submit your application through the official Tim Hortons job posting. Make sure your resume is up to date and reflects your relevant management experience before submitting.

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