Reg.Quality & Benchmarking Specialist – Amazon Canada – Hamilton, ON
Location: Hamilton, ON | Company: Amazon
Join the dynamic world of Amazon Canada Fulfillment Services as a Reg.Quality & Benchmarking Specialist in vibrant Hamilton, ON. This role is a perfect fit for those who thrive on ensuring quality and excellence in operations.
In this pivotal role, you will be at the forefront of developing and implementing quality systems within the Reliability & Maintenance Engineering (RME) team. Your expertise will guide field teams and drive continuous improvement, ensuring Amazon’s operations remain world-class.
About the Role: Reg.Quality & Benchmarking Specialist
As a Regional Quality & Benchmarking Specialist, your main duties include building quality systems for RME, guiding field teams in decision-making, and evaluating Fulfillment Center performance. You will also implement best practices to enhance reliability metrics annually.
Compliance and safety are paramount, and you’ll ensure all practices meet Amazon’s high standards. Collaboration with teams to develop tools and processes that track audits and parts mechanisms is crucial.
Benefits and Salary
Amazon offers a comprehensive benefits package including healthcare starting on Day 1, a matching 401(k) program, and up to 20 weeks of paid parental leave. Additionally, safety gear such as lightweight fire-resistant daily wear and composite toe safety shoes are provided. The salary range for this position in Hamilton is CAD 79,900.00 – 133,400.00 annually.
Job Details
📌 Job Type: Full-Time
🏢 Company: Amazon Canada Fulfillment Services, ULC
📍 Location: Hamilton, ON
🆔 Requisition ID: 3162652
⏱️ Schedule: Flexible, includes weekends and nights
💰 Pay: CAD 79,900.00 – 133,400.00 annually
Responsibilities
The day-to-day work involves leading initiatives that enhance the quality and reliability of Amazon’s operations. Your contributions will ensure that the company maintains its high standards and continues to delight customers worldwide.
- Establish parts cage quality standards and build a standard work around parts quality management
- Develop a risk-based interface to prioritize work based on asset failure risk
- Collaborate with teams to create tools and processes for tracking audits and parts mechanisms
- Standardize maintenance procedure quality across all sites
- Conduct regular maintenance audits to ensure adherence to best practices
- Lead Continuous Improvement initiatives using AMS Standards
- Identify and validate new company-wide Program Management processes
- Contribute as a senior quality engineer on a high-performing team
- Define the long-term RME Quality strategic vision and roadmap
Requirements / Skills
This role is ideal for candidates with a strong technical background and a passion for continuous improvement. Your ability to manage projects and lead teams will be essential.
- 5+ years of experience managing large projects
- 5+ years in a Reliability Program Manager role
- 5+ years of Microsoft Office experience
- 5+ years in the refrigeration industry
- Bachelor’s degree in Electrical or Mechanical Engineering
- Experience with material handling equipment
- Flexible schedule availability, including weekends and holidays
How to Apply
Interested candidates should apply through the official Amazon job posting to ensure their application is considered.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Reg.Quality & Benchmarking Specialist role at Amazon Canada Fulfillment Services, ULC in Hamilton is perfect for candidates who excel in project management, reliability engineering, and technical expertise. On your resume, emphasize any experience with automated systems, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in engineering or maintenance roles, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like project management, reliability engineering, and technical expertise that appear in the posting. Quantify your achievements where possible (e.g., “led a team of 10 engineers” or “improved system reliability by 20%”). Write a brief cover letter expressing your genuine interest in Amazon Canada Fulfillment Services, ULC and why you’re excited about this opportunity in Hamilton. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Amazon Canada Fulfillment Services, ULC‘s values, recent news, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your relevant skills. Common questions may include scenarios about project management, teamwork, handling pressure. Dress appropriately for a corporate environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.
