Product Operations Manager – Google – Toronto, ON
Location: Toronto, ON | Company: Google
Join Google as a Product Operations Manager in Toronto, ON, where you will play a pivotal role in enhancing customer satisfaction through the Google Cloud platform. This position is your chance to become a critical bridge between customer experiences and product development life-cycles.
As a Product Operations Manager, your day-to-day involves driving customer satisfaction by addressing customer friction points. You’ll translate customer feedback into actionable technical requirements, ensuring these are incorporated into product development.
About the Role: Product Operations Manager
In this role, you will oversee the life-cycle of planning, designing, and deploying internal tools or products. Your responsibilities include ongoing communications, stakeholder management, and project management to ensure product readiness. You’ll identify product gaps and influence roadmaps to enhance customer experiences.
Collaboration is key, as you’ll work with internal teams to derive critical insights from customer feedback and data analysis. Your ability to communicate product gaps and influence internal teams will be crucial to solving issues and driving product improvements.
Benefits and Salary
For Canadian applicants, the base salary for this full-time position ranges from CAD 190,000 to 195,000, plus bonus, equity, and benefits. Google offers a comprehensive benefits package that supports your well-being and professional development.
Job Details
🏢 Company: Google
📍 Location: Toronto, ON
🗓️ Date Posted: 2026-02-16
💰 Pay: CAD 190,000-195,000 + bonus + equity + benefits
Responsibilities
Your daily work involves overseeing the planning, designing, and deploying of internal tools or products. This role is crucial for ensuring product readiness and addressing product gaps to enhance the customer experience.
- Oversee the life-cycle of planning, designing, and deploying internal tools or products
- Derive insights from customer feedback and data analysis to unlock improvement opportunities
- Assess and identify gaps in products based on customer feedback or metrics analysis
- Collaborate with stakeholders to develop products and tools, manage escalations and feedback
Requirements / Skills
The ideal candidate thrives in a dynamic environment and values strong communication and analytical skills. Google values innovation and the ability to drive product strategy.
- Bachelor’s degree or equivalent practical experience
- 8 years of experience in product or program management
- Technical solutions implementation experience
- Data-driven decision-making skills
- Excellent communication skills with both technical and non-technical audiences
How to Apply
To apply, please visit the official Google Careers page and submit your application through the provided link. Ensure your resume highlights your relevant experience and skills.
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Job Summary & Tips for Applying
Quick Summary & What to Highlight: This Product Operations Manager role at Google in Toronto is perfect for candidates who excel in technical solutions implementation, data analysis, and stakeholder management. On your resume, emphasize any experience with product strategy, attention to detail, and your ability to work in a fast-paced environment. If you’ve previously worked in cloud-based product management, make sure to highlight specific achievements and responsibilities that align with this position.
Resume & Application Tips: Before applying, tailor your resume to match the job description. Include keywords like product management, stakeholder collaboration, and data-driven decision-making that appear in the posting. Quantify your achievements where possible (e.g., “improved product efficiency by 20%” or “managed a team of 10”). Write a brief cover letter expressing your genuine interest in Google and why you’re excited about this opportunity in Toronto. Double-check your application for spelling errors and ensure your contact information is current.
Interview Preparation: If selected for an interview, research Google‘s values, recent news, and company culture beforehand. Prepare specific examples using the STAR method (Situation, Task, Action, Result) to demonstrate your leadership skills. Common questions may include scenarios about stakeholder management, data analysis, and problem-solving. Dress appropriately for a tech industry environment, arrive 10-15 minutes early, and bring copies of your resume. Prepare thoughtful questions about the role, team dynamics, and growth opportunities. After the interview, send a thank-you email within 24 hours reiterating your interest in the position.