Principal Worldwide Specialist Seller – Connect, WW Connect Specialty Sales – Amazon – Vancouver, BC

Amazon Web Services (AWS) is seeking a full-time Principal Worldwide Specialist Seller to join our Connect Specialty Sales team in Vancouver, BC. In this role, you will lead sales efforts for Amazon Connect, an AI-powered cloud contact center that helps businesses improve customer experiences while reducing costs.

This position focuses on driving revenue, managing enterprise customer relationships, and delivering impactful Amazon Connect solutions to help businesses transition to scalable and innovative contact centers.

About Amazon Connect and AWS

Amazon Connect is a leader in the Contact Center as a Service (CCaaS) industry, offering a flexible and AI-powered solution that simplifies contact center operations. Developed from direct customer feedback, Amazon Connect addresses key business pain points and streamlines customer service processes. AWS continues to innovate, delivering unparalleled solutions to businesses worldwide, helping companies scale based on their unique needs and offering an alternative to traditional contact center solutions.

As part of the AWS team, you will be at the forefront of cloud innovation, driving growth and success for our customers by offering best-in-class cloud technology. AWS is the world’s most comprehensive and widely adopted cloud platform, trusted by businesses of all sizes and industries.

Key Responsibilities for the Principal Worldwide Specialist Seller Role

As a Principal Worldwide Specialist Seller for Amazon Connect, your key responsibilities will include:

• Driving revenue within a defined territory by collaborating with multiple account teams and partners.
• Meeting or exceeding revenue targets by helping AWS sellers navigate sales cycles, accelerate implementations, and originate and close opportunities for Amazon Connect.
• Building deep relationships with customers to fully understand their business, technical needs, and solutions requirements.
• Developing and executing comprehensive account plans in collaboration with account teams to achieve revenue and win goals.
• Creating and articulating value propositions that address specific customer needs and demonstrate the benefits of Amazon Connect’s solutions.
• Managing and closing a sales pipeline of Amazon Connect revenue opportunities within your territory.
• Partnering with Go To Market Strategy and Partner Development resources to drive market penetration and business development initiatives.
• Preparing and delivering business reviews to AWS senior management teams to showcase success, challenges, and strategic plans.

Minimum Qualifications for the Principal Worldwide Specialist Seller Role

To succeed in this role, candidates should meet the following qualifications:

• 7+ years of technology-related sales, business development, or equivalent experience.
• Experience working with and presenting to C-level executives, IT professionals, and lines of business across organizations.

Preferred Qualifications for the Principal Worldwide Specialist Seller Role

Preferred qualifications for this position include:

• Experience selling cloud solutions at a software company or equivalent.
• Familiarity with AWS services, including IaaS, SaaS, and PaaS solutions.
• Proven ability to navigate complex sales cycles and close enterprise-level deals.

Benefits of Working at AWS

At AWS, you’ll enjoy a wide range of benefits designed to support your personal and professional development, including:

• Competitive salary and bonus structure based on individual performance and contribution to company goals.
• Comprehensive health and wellness benefits, including medical, dental, vision, and mental health resources.
• Work-life balance with flexible working conditions, vacation policies, and remote work opportunities.
• Professional growth opportunities, including leadership training, mentorship programs, and continuous learning resources.
• Diversity and inclusion: AWS fosters a culture of belonging and inclusion, supporting employees from all backgrounds.

How to Apply for the Principal Worldwide Specialist Seller Role

Take the next step in your career by joining AWS as a Principal Worldwide Specialist Seller in Vancouver, BC. Apply today to contribute to the success of Amazon Connect and AWS’s global growth.

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