Principal Engagement Manager – Amazon – Toronto, ON
Location: Toronto, ON | Company: Amazon
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to lead the delivery of complex cloud solution projects. In this role, you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for clients, bridging business requirements with technical solutions and ensuring alignment with customer outcomes.
You will apply AWS frameworks like Well-Architected and Cloud Adoption Framework, demonstrate technical credibility across diverse stakeholders, distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.
About the role: Principal Engagement Manager
As a Principal Engagement Manager on the ProServe team, you will lead and manage complex cloud migration and implementation projects, leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning. You will validate technical solutions against business goals, recognize when additional evaluation is needed, and manage technical risks to exceed customer expectations.
You will bridge business requirements with technical solutions by facilitating engineering discussions, distilling customer needs into actionable deliverables, and contributing to technical documentation standards. Working with diverse stakeholders—including C-level executives and enterprise accounts valued at $5M+ annually—you will demonstrate client relationship management expertise, ensuring alignment with business outcomes throughout project lifecycles.
Benefits and Salary
Competitive Total Compensation: AWS Professional Services offers a comprehensive benefits package including health coverage, retirement plans, equity awards, and performance-based bonuses. Understanding AWS consulting salary Toronto benchmarks and cloud engagement manager compensation helps you evaluate opportunities and negotiate effectively for premium roles in enterprise cloud adoption.
Career Growth and Certifications: AWS values continuous learning—investing in credentials like AWS Certified Solutions Architect, AWS Certified DevOps Engineer, or PMP certification can elevate your profile. Highlighting these certifications signals expertise in cloud project management and technical leadership, attracting high-value career opportunities and aligning with long-term professional development.
Job Details
📌 Job Type: Professional Services / Engagement Management
📍 Location: Toronto, ON
AWS Professional Services emphasizes work-life balance, flexible schedules, and an inclusive culture. You’ll work with diverse teams, gain mentorship, and contribute to enterprise cloud adoption initiatives that drive measurable business impact.
Requirements / Skills
High-Impact Qualifications: Candidates should have strong proficiency in cloud computing project management, including experience leading enterprise migrations, presenting to C-level executives, and managing accounts valued at $5M+ annually. Emphasize skills in AWS frameworks (Well-Architected, Cloud Adoption Framework), risk mitigation strategies, and stakeholder alignment for enterprise cloud adoption.
Continuous Learning & Technical Credibility: Demonstrate ongoing commitment to professional development through AWS certifications or PMP credentials. Highlight experience conveying complex technical concepts to both technical and business audiences, establishing yourself as a trusted advisor in cloud consulting and technical program leadership.
- 8+ years experience in cloud computing
- Experience in project management of technical programs
- 12+ years of direct client relationship management experience, including presentations to C-level executives and management of enterprise accounts valued at $5M+ annually
- 12+ years experience conveying complex technical concepts to both technical and business audiences
- Bachelor’s degree in Computer Science, Engineering, related field, or equivalent experience
- Preferred: AWS experience, PMP and/or AWS Certified Solutions Architect – Associate
- Preferred: Strong understanding of AWS services, architectures, and best practices
- Preferred: Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework
- Preferred: Proven ability to establish technical credibility with engineering teams and senior decision-makers
- Preferred: Proven success managing multiple stakeholders in complex enterprise environments, adapting to team dynamics and cultural nuances
- Preferred: Demonstrated ability to present to C-level executives and technical experts on best practices, project management, and risk mitigation
How to Apply
If you’re ready to lead complex AWS engagements and drive enterprise cloud success, click the button below to apply via Amazon’s careers site.
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Job Summary & Tips for Applying
Align with AWS Leadership Principles: Prepare examples demonstrating “Customer Obsession,” “Ownership,” and “Deliver Results” in cloud engagements. Frame stories about leading technical teams, managing enterprise risk, and ensuring customer outcomes to showcase fit for AWS culture.
Prepare for Behavioral & Technical Interviews: Review AWS Well-Architected Framework and Cloud Adoption Framework concepts. Practice case studies on cloud migration strategies, stakeholder management, and risk mitigation. Be ready to discuss how you have driven large-scale implementations and influenced technical decisions.
Showcase Client Impact with Metrics: Quantify achievements such as “led migration reducing operational costs by X%” or “improved deployment frequency by Y% through process enhancements.” Highlight your experience presenting to executives and managing accounts to reinforce your leadership and communication skills.